# Service bulletin N192257060

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10171255
- Published by NHTSA: 2020\-02\-10
- Manufacturer's number: N192257060
- Manufacturer's date: 2019\-12\-18
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

N192257060 \- CSP \- The owner's manual for certain 2019 model year Cadillac XT4 vehicles includes incorrect instructions for towing the vehicle behind another vehicle with two wheels on the ground and two wheels on a device known as a dolly. Owners will receive a manual insert with the correct instructions. Owners will receive an owner's manual insert with the correct instructions. The owner's manual for certain 2019 model year Chevrolet Malibu vehicles includes instructions for towing the vehicle behind another vehicle with all four wheels on the ground \(i.e., dinghy towing\). These vehicles are not equipped for this type of towing and should not be towed this way. Owners will receive a manual insert with instructions not to tow these vehicles with all four wheels on the ground.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10171255-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10171255-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2019 CADILLAC XT4
- 2019 CHEVROLET MALIBU

## Other bulletins for the same vehicles and component

- [20\-NA\-132](/bulletins/10253527.md), 2024-04-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [17\-NA\-052](/bulletins/10253526.md), 2024-04-23, Service bulletin: WHEELS; EQUIPMENT. This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
- [PIC6486E](/bulletins/10253104.md), 2024-04-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary information communicates to dealer that GM is aware of the issue and is working on a resolution.
- [20\-NA\-132](/bulletins/10252774.md), 2024-04-05, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
- [23\-NA\-103](/bulletins/10252126.md), 2024-03-29, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center \(TAC\).
- [11\-00\-89\-005X](/bulletins/10251889.md), 2024-03-19, Service bulletin: EQUIPMENT. This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy \(U.S. Only\).
- [07\-00\-89\-037S](/bulletins/10251888.md), 2024-03-19, Service bulletin: EQUIPMENT. This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
- [24\-NA\-040](/bulletins/10251635.md), 2024-03-15, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center \(WPC\) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
- [18\-NA\-180](/bulletins/10250564.md), 2024-02-23, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/10250348.md), 2024-02-17, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.

JSON: [/v1/bulletins/10171255](/v1/bulletins/10171255)

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