Service bulletin NTB20-003
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10171233 |
| Published by NHTSA | 2020-02-08 |
| Manufacturer's number | NTB20-003 |
| Manufacturer's date | 2020-01-23 |
| NHTSA component | ENGINE AND ENGINE COOLING |
NHTSA's summary
VOLUNTARY SERVICE CAMPAIGN 2019 LEAF; RADIATOR INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2019 LEAF vehicles. The radiator and condenser bolt will be replaced. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number PC723 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Engine
| NISSAN LEAF | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| NTB22-026 | 2022-06-08. Service bulletin. SERVICE INFORMATION FOR FUEL GAUGE INACCURATE WITH DTCS STORED IN ECM SERVICE INFORMATION If a fuel level sensor has been diagnosed as sending an incorrect level signal, and one or more of the following DTCs are stored in the ECM, do not replace the entire “Fuel Level Sensor Unit, Fuel Filter and Fuel Pump Assembly” (fuel pump assembly). The fuel level sensor can be replaced separately. • P0460 (FUEL LEV SEN SLOSH) • P0461 (FUEL LEVEL SENSOR) • P0462 (FUEL LEVL SEN/CIRC) • P0463 (FUEL LEVL SEN/CIRC) NOTE: Warranty claims referring to fuel level issues that result in the replacement of the entire fuel pump assembly will be charged back. |
|---|---|
| NTB15-049X | 2022-05-20. Service bulletin. TELEMATICS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| NTB13-027C | 2022-03-12. Service bulletin. CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. |
| PC723 2019 LEAF | 2020-02-08. Service bulletin. Radiator Voluntary Service Campaign ***** Campaign Summary***** Nissan is committed to the safety, security and satisfaction of our customers and their passengers. Nissan will be conducting a voluntary service campaign in North America on certain MY 2019 Nissan LEAF vehicles to replace the radiator and bolt. Due to a manufacturing assembly issue, that has since been corrected, the radiator may have been damaged during vehicle assembly. An upper portion of the radiator tank may be pierced due to the assembly technician using a bolt that was longer than the design specified bolt. If seepage happens, Long Life Coolant (LLC) level may drop below the electric pump inlet resulting in rising temperature and triggering of the protection logic which will gradually cut motor torque. The vehicle may experience an EV warning light ON and Turtle Mode. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History – Open Campaigns I.D. PC723. • - New vehicles in dealer inventory can be also be identified using DBS (Sales->Vehicle Inventory, and filter by Open Campaign). • - Refer to NPSB 15-460 for additional information 2. LEAF certified dealers are requested to remedy any affected vehicles in dealer new or preowned inventory to ensure customer satisfaction. 3. Dealers should use NTB20-003 to replace the radiator, o-rings, and bolt. 4. Once remedied, dealers should submit the claim, using the claims coding provided, and release the vehicle. |
| PC708 LEAF Radia | 2019-08-12. Service bulletin. Automatic Parts Shipment List PC708 LEAF Radiator ? Quality Action |
| PC708 2019 LEAF | 2019-08-12. Service bulletin. LEAF Radiator ***** Detailed Information ***** Nissan is committed to a high level of customer service and satisfaction. This commitment requires Nissan to periodically place certain vehicles on temporary Quality Assurance (QA) Hold to assure that these vehicles, as delivered to our customers, meet our exacting standards and our customers? expectations. Effective immediately, Nissan is placing a temporary Quality Assurance (QA) Hold on nine (9) specific MY2019 LEAF vehicles in dealer inventory. Due to a manufacturing assembly issue, that has since been corrected, the radiator may have been damaged during assembly. Nissan engineering is studying this concern and will provide the appropriate field action as quickly as possible. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality hold using Service Comm or DBS National Service History ? Open Campaigns I.D. PC708 - New vehicles in dealer inventory can be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Hold. 3. No further action is necessary at this time. Nissan will provide an updated status by no later than the week of August 5, 2019. |
| PC708 2019 LEAF | 2019-08-12. Service bulletin. LEAF Radiator ***** Detailed Information ***** Nissan is conducting a quality action on nine (9) specific MY2019 LEAF (ZE1) vehicles in dealer inventory and identified in Service Comm to replace the radiator. Due to a manufacturing assembly issue, that has since been corrected, the radiator may have been damaged during assembly. ***** What Dealers Should Do ***** PLEASE FOLLOW THE ATTACHED REPAIR INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History ? Open Campaigns I.D. PC708 - New vehicles in dealer inventory can be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, sell or trade the specific vehicles in Dealer Inventory subject to this Quality Action. 3. LEAF certified technicians must use the attached procedure to replace the radiator. 4. Nissan will automatically ship parts to dealers with affected vehicles either in stock or intransit. Dealers do not need to order parts. - Please refer to the automatic parts shipment list included with this announcement - Parts should begin to arrive on August 1, 2019 5. The service department should submit a warranty claim for the action performed so it can be closed on Service Comm and release the vehicle. |
| PC685 - LEAF Ins | 2019-04-15. Service bulletin. PC685 - LEAF Instrument Panel - Automatic Parts Shipment List |
| NTB17-082b | 2019-02-19. Service bulletin. NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin. |
| NTB16-018c | 2018-05-21. Service bulletin. MIL ON WITH P0603 STORED FOR ECM BACK UP CIRCUIT This bulletin does NOT apply to Titan equipped with Cummins V8 Diesel engine. This bulletin has been amended to add a NOTE in the Applied Vehicles. No other changes have been made. Please discard previous versions of this bulletin. |