# Service bulletin NTB19\-002b

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10171227
- Published by NHTSA: 2020\-02\-08
- Manufacturer's number: NTB19\-002b
- Manufacturer's date: 2020\-01\-10
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

2018\-2020 ARMADA AND PATHFINDER; DISPLAY CONTROL UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171227-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10171227-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2018 to 2020 NISSAN ARMADA
- 2018 to 2020 NISSAN PATHFINDER

## Recalls for the same vehicles and component

- [26V455000](/recalls/nhtsa/26V455000.md), 2026-07-15: EQUIPMENT:OTHER:LABELS
- [2020584](/recalls/tc/2020584.md), 2020-12-01: Accessories

## Other bulletins for the same vehicles and component

- [NTB23\-018G](/bulletins/10251535.md), 2024-03-08, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. Please discard previous versions of NTB23\-018.
- [NTB23\-018F](/bulletins/10249914.md), 2024-02-08, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin is no longer active. To access infotainment software updates via the Infotainment Software Update Utility: Select SPECIALTY TOOLS, and then select Infotainment Software Updates on the left side of ASIST. HINT: Initially, the Infotainment Software Update Utility will be available only on the CONSULT PC version of ASIST. The Utility will be added to ASIST WEB at a later date. Please discard previous versions of NTB23\-018.
- [NTB23\-018E](/bulletins/10242148.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018D](/bulletins/10242141.md), 2023-09-09, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018C](/bulletins/10235775.md), 2023-05-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018B](/bulletins/10234080.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018A](/bulletins/10234079.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [NTB23\-018](/bulletins/10234078.md), 2023-04-10, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:INFOTAINMENT. SOFTWARE UPDATE FOR INFOTAINMENT ISSUES SERVICE INFORMATION When diagnosing an infotainment issue or after replacement of the AV Control Unit, it is necessary to verify the current software version of the AV Control Unit to determine if a software version update is required. Use the vehicle tables in this bulletin to determine the current software version, if the AV Control Unit requires a software version update, and which procedure to use to update the AV Control Unit. The software updates in this bulletin are to address stability improvements and “bug” fixes. IMPORTANT: If the customer is experiencing a software related concern, refer to NTB21\-038 to verify if the customer concern is a hardware or software related issue. If the concern is a software related issue, review the information in this bulletin to update the AV Control Unit as needed.
- [NTB10\-029G](/bulletins/10211988.md), 2022-05-20, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT; POWER TRAIN. NISSAN AWD MODELS; ABNORMAL NOISE, VIBRATION AND/OR JUDDER FROM REAR DIFFERENTIAL This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
- [2014\-2018 Rogue](/bulletins/10211969.md), 2022-05-20, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Continuously Variable Transmission \(CVT\) Class Action Owner Notification On March 23, 2022, the Court presiding over a class action lawsuit gave final approval to a proposed settlement under which the CVT warranty will be extended for the following vehicles: 2014\-2018 Rogue 2015\-2018 Pathfinder \*Not including Rogue Hybrid or Pathfinder Hybrid vehicles The approved settlement and the warranty extension are expected to become effective by June 1, 2022. Additional communication will be distributed prior to the warranty extension going into effect. To be clear, for the time being there is no warranty extension, and you should proceed with CVT\-related claims as outlined below in bullet point three \(3\) under What Dealers Should Do. \*\*\*\*\* What Dealers Should Do \*\*\*\*\* 1. No action is necessary at this time. Nissan will provide additional instructions prior to the effective date of the extended warranty, which is expected to be June 1, 2022. 2. If a customer contacts the dealer with a CVT concern in an owned or leased vehicle, dealers should use the appropriate Technical Service Bulletin \(TSB\) to diagnose the root cause of the customer concern and identify the correct repair to resolve the customer concerns. NOTE: Dealers will need to follow the warranty process and obtain pre\-approval from the Powertrain Call Center \(800\-973\-9992 Option 2\) for any vehicles requiring CVT assemblies to be replaced. Valve bodies and CVT belt and pulley kits do not require pre\-authorization. 3. If the vehicle is no longer covered by a powertrain or parts warranty, provide owners a repair estimate for test drive, diagnosis, and repair after consulting the goodwill guidelines available in the Assurance Product Resources Manual \(APRM\) or WBP/18\-006.

JSON: [/v1/bulletins/10171227](/v1/bulletins/10171227)

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