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Service bulletin APaS01282020902

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10171033
Published by NHTSA2020-02-05
Manufacturer's numberAPaS01282020902
Manufacturer's date2020-01-28
NHTSA componentELECTRICAL SYSTEM; VEHICLE SPEED CONTROL

NHTSA's summary

Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016 Pilot Tourings or Elites with a customer complaint of a no auto re-start condition after going into an auto idle stop. Customer should have been able to re-start the vehicle by placing the gear into the Park position and pressing the Start button. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Throttle and cruise control

Vehicles listed
HONDA PILOT2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
15V6680002015-10-16. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A23-0232023-04-22. Service bulletin. Service Bulletin - The engine will not crank on initial startup after precipitation and sub-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
A23-0082023-02-03. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
ABOM010620232023-01-11. Service bulletin. Dealer Message - During development, the idle stop enable criteria was mis-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
A23-0092023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23-008 Product Update: PGM-FI Idle Stop Software Update is applicable to the VIN, the PGM-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
A23-0082023-01-11. Service bulletin. Service Bulletin - Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
150742022-05-09. Service bulletin. During manufacturing, the gauge control module software installed did not meet specification and there are two potential issues: ? The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). ? The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.
SB-15-072 027202021-05-14. Service bulletin. BACKGROUND There is a software problem within the audio-navigation unit that may cause the display screen, including any video images, to go blank and the unit to stop working
JW0-15-0742021-05-13. Service bulletin. During manufacturing, the gauge control module software installed did not meet specification and there are two potential issues: • The gauge control module adds mileage to the odometer when the OFF mode is selected (Touring and Elite only). • The gauge control module loses communication with the HDS or may not transfer the odometer mileage and maintenance minder information when replacing the gauge control module. There is one software update that will repair one or both of the issues affecting your vehicle.
JV5-15-0722021-05-13. Service bulletin. Contact any authorized Honda dealer for an appointment to have your vehicles audio-navigation unit software updated. This work will be done free of charge. Please plan to leave your vehicle at the dealer for one full day to allow them flexibility in scheduling
ONLY93021620212021-02-26. Service bulletin. Owner Notification Letter - The vehicle may not start upon first press of the ENGINE START/STOP button. Also, the MID displays the error message KEYLESS START SYSTEM ERROR, and DTC B12C5 (Engine Start/Stop Switch Failure) is stored. American Honda is extending the warranty on the engine start/stop switch to 9 years from the original date of purchase or 125,000 miles, whichever comes first.