# Service bulletin TSB 20\-2012

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10170913
- Published by NHTSA: 2020\-02\-04
- Manufacturer's number: TSB 20\-2012
- Manufacturer's date: 2020\-01\-17
- NHTSA component: POWER TRAIN

## NHTSA's summary

Some 2017\-2019 F\-650/F\-750 vehicles equipped with a 6.7L engine, 6R140 transmission and hydraulic brakes may exhibit a driveline vibration typically during the 1500\-1700 engine revolutions per minute \(RPM\) range. To correct the condition, follow the Service Procedure to reprogram the powertrain control module \(PCM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2020/MC-10170913-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2020/MC-10170913-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Transmission and driveline

## Vehicles listed

- 2017 to 2019 FORD F\-650 SD
- 2017 to 2019 FORD F\-750 SD

## Recalls for the same vehicles and component

- [2018165](/recalls/tc/2018165.md), 2018-04-05: Powertrain
- [18V214000](/recalls/nhtsa/18V214000.md), 2018-04-04: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\); POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [SSM 52314](/bulletins/10251934.md), 2024-03-20, Service bulletin: POWER TRAIN. During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual \(WSM\) Section, 303\-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
- [SSM 51854](/bulletins/10241626.md), 2023-09-04, Service bulletin: POWER TRAIN:MANUAL TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Various 2013\-2019 vehicles may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P264F after powertrain control module \(PCM\) replacement. This DTC indicates that the engine serial number \(ESN\) must be programmed into the PCM. The ESN is located on PTS \> Diagnostics tab \> HVBoM \> Features \> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials \(HvBOM\), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab\> powertrain menu\> Service Functions\> ESN.
- [SSM 51849](/bulletins/10241547.md), 2023-09-01, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Various 2013\-2019 vehicles may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P264F after powertrain control module \(PCM\) replacement. This DTC indicates that the engine serial number \(ESN\) must be programmed into the PCM. The ESN is located on PTS\> OASIS\> Features\> Engine Serial Number. Once the ESN is obtained from the historical vehicle bill of materials \(HvBOM\), it can be programmed into the PCM using the appropriate Ford diagnostic scan tool. Navigate to the toolbox tab\> powertrain menu\> Service Functions\> ESN.
- [SSM 51691](/bulletins/10237789.md), 2023-06-16, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM; POWER TRAIN. 2011\-2023 F\-Super Duty and 2016\-2024 F\-650/F\-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C \(80°F\) and may increase to 1200 RPM at \-40 °C \(\-40°F\). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take\-off \(PTO\) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- [SSM 50966](/bulletins/10216955.md), 2022-08-02, Service bulletin: POWER TRAIN. Some 2017\-2019 F\-Super Duty/F\-650/F\-750 vehicles may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble code \(DTC\) P24D1 stored in the powertrain control module \(PCM\). To correct the condition, replace the particulate matter \(PM\) sensor. Refer to Workshop Manual \(WSM\), Section 303\-14. For F\-650/F\-750 vehicles, use LC4Z\-5L216\-A. For F\-Super Duty pickup and 203 inch wheelbase chassis cab vehicles, use LC3Z\-5L216\-C. For F\-Super Duty 145/179/192 inch wheelbase chassis cab vehicles, use LC3Z\-5L216\-B. For F\-Super Duty 168/169/193/205 inch wheelbase chassis cab vehicles, use LC3Z\-5L216\-A. Do not attempt a programmable module installation \(PMI\) after installation of the PM sensor. For claiming, use causal part 5L239 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [SSM 50636](/bulletins/10209384.md), 2022-03-29, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; ENGINE AND ENGINE COOLING; EQUIPMENT. 2011\-2022 F\-Super Duty and 2016\-2023 F\-650/F\-750 vehicles equipped with a 6.7L engine may exhibit an elevated idle condition. During prolonged idle time, vehicles may experience this elevated idle to reduce unburned hydrocarbons from the SCR. The powertrain control module estimates hydrocarbon levels in the SCR and may increase idle speed to remove them. Idle speed will be increased to 1000 RPM for ambient temperatures near 26°C \(80°F\) and may increase to 1200 RPM at \-40 °C \(\-40°F\). Vehicles may exhibit exhaust smoke and diesel exhaust fluid smell during elevated idle condition. Exhaust smoke and smell condition will not affect reliability or durability of the engine. Power take\-off \(PTO\) use and idle set point control will disable elevated speed. It is required that the operator monitor the vehicle and adhere to any Exhaust Filter warning messages.
- [SSM 50549](/bulletins/10208829.md), 2022-03-08, Service bulletin: EQUIPMENT; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2018\-2020 F\-150, 2017\-2022 F\-Super Duty and 2016\-2022 F\-650/F\-750 vehicles equipped with a diesel engine may exhibit diagnostic trouble code \(DTC\) P0000 stored in the powertrain control module \(PCM\) after an on\-demand self test. This DTC is due to a processing error in the PCM as a result of on\-demand self testing. P0000 is an invalid DTC that will not illuminate the malfunction indicator lamp \(MIL\) and no repairs should be performed.
- [TSB 21\-2452](/bulletins/10205718.md), 2022-01-01, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2020\-2021 Aviator vehicles equipped with a 3.0L PHEV powertrain may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTCs\) U0100, P1A42 and/or P1A43 stored in battery energy control module \(BECM\). This may be due to software in the PCM. To correct the condition, follow the service procedure to perform a coordinated flash on the powertrain control module \(PCM\), secondary on\-board diagnostic module c \(SOBDMC\), anti\-lock braking system \(ABS\) module, BECM, and battery charger control module \(BCCM\).
- [TSB 21\-2368](/bulletins/10202714.md), 2021-11-02, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:DIESEL; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Some 2017 F\-Super Duty vehicles equipped with a 6.7L diesel engine may exhibit an illuminated malfunction indicator lamp \(MIL\) with only diagnostic trouble codes \(DTCs\) P00BD, P012F, P0181, P0474, P124C, P1247, P20EE, P205B, P2263, P2269, P2459, and/or P259F stored in the powertrain control module \(PCM\). This may be due to various strategies within the PCM software. To resolve this condition, update the PCM software and perform a diesel particulate filter \(DPF\) manual regeneration and, if necessary, a DPF parameter reset according to the Service Procedure.
- [TSB 21\-2336](/bulletins/10201907.md), 2021-10-05, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM; ENGINE. Some 2018\-2020 F\-150 vehicles built on or before 1\-Apr\-2020 equipped with a 3.0L diesel engine, 2017\-2019 F\-Super Duty vehicles built on or before 30\-Oct\-2019 equipped with a 6.7L engine and 2016\-2019 F\-650/F\-750 vehicles built on or before 30\-Oct\-2019 equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTCs\) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module \(PCM\). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. To correct the condition, follow the Service Procedure steps to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank.

JSON: [/v1/bulletins/10170913](/v1/bulletins/10170913)

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