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Service bulletin 20-001

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10170782
Published by NHTSA2020-01-29
Manufacturer's number20-001
Manufacturer's date2020-01-27
NHTSA componentEQUIPMENT

NHTSA's summary

Exterior Ladder was not manufactured per Jayco specifications, subsequently, the top and middle legs of the ladder do not align with support backers in the rear wall. Installation of additional legs ( total of 4) is required to ensure proper alignment with the rear wall backers

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
ENTEGRA ESTEEM2020
JAYCO GREYHAWK2020
JAYCO GREYHAWK PRESTIGE2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.