# Service bulletin 08\-124\-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10170389
- Published by NHTSA: 2020\-01\-21
- Manufacturer's number: 08\-124\-19
- Manufacturer's date: 2019\-12\-14
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

## NHTSA's summary

Radio Enhancements This bulletin involves updating the radio software level to 1848.24. Customers may experience one or more of the following: Ghost Touch, features, modes and App?s changing without drivers input. Bluetooth pop noise. Pop message ?SXM Wait? displayed for extended period of time. The radio resets.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10170389-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10170389-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2020 CHRYSLER PACIFICA
- 2020 DODGE DURANGO
- 2020 JEEP CHEROKEE
- 2020 JEEP GLADIATOR
- 2020 JEEP GRAND CHEROKEE
- 2020 JEEP WRANGLER
- 2020 RAM 1500

## Recalls for the same vehicles and component

- [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

## Other bulletins for the same vehicles and component

- [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
- [S238A000028](/bulletins/10251795.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT. Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [S2323000074](/bulletins/10248565.md), 2024-01-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Buzz Squeak Rattle \(BSR\) From Sound Bar Or Sport Bar Area.
- [S1923000044](/bulletins/10248554.md), 2024-01-08, Service bulletin: STRUCTURE; EQUIPMENT. Dust Intrusion Or Air Leak Into Cab
- [89216](/bulletins/10247974.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. International Warranty Bulletin ID\-23\-03 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification \(Rev. A\)
- [89211](/bulletins/10247972.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-04 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification \(Rev. A\)
- [89079](/bulletins/10247970.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-04 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification
- [93446](/bulletins/10244428.md), 2023-10-30, Service bulletin: EXTERIOR LIGHTING; EQUIPMENT. FCA Caribbean Warranty Bulletin ID\-23\-21 \(XL1\) Backlite Select 2019 \- 2021 RAM 1500 Pickup \(DT\)

JSON: [/v1/bulletins/10170389](/v1/bulletins/10170389)

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