# Service bulletin 2033282/2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10170279
- Published by NHTSA: 2020\-01\-17
- Manufacturer's number: 2033282/2
- Manufacturer's date: 2014\-10\-01
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE; VISIBILITY

## NHTSA's summary

Mulsanne exterior door mirror software update \(SC13/03\) Technical background: Bentley Motors has devised a Software Version Management \(SVM\) update which eliminates the possibility of a customer experiencing issues relating to the exterior door mirror power fold/unfold operation. The containment measure within the SVM update reduces mirror motor cut off time which prevents the door mirrors sticking and jolting sporadically during the power fold/unfold operation. The SVM update also prevents the possibility of a separate mirror related issue from occurring, the issue concerned can occur when the Fold mirrors function is selected to be On within the MMI as shown in Figure 1. Selecting this function allows the mirrors to be power folded when the vehicle is locked. Remedy: This Campaign must be carried out on all Mulsanne cars within the affected VIN range to ensure the cars prior to the VIN cut off are all at the same software level

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10170279-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10170279-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system, Glass, wipers and mirrors

## Vehicles listed

- 2011 to 2013 BENTLEY MULSANNE

## Other bulletins for the same vehicles and component

- [2051187/13](/bulletins/11035901.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM; ENGINE. Poor Engine Running Complaints \(Misfires\) Petrol Engines Only. Customer statement / workshop findings: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit\(s\)
- [2028808/10](/bulletins/11035379.md), 2026-07-31, Service bulletin: ELECTRICAL SYSTEM; ENGINE. Service info: Engine oil – Specific oil type and oil consumption reference.
- [2075786/3](/bulletins/11035283.md), 2026-07-29, Service bulletin: STRUCTURE:BODY; SEAT BELTS; AIR BAGS; ELECTRICAL SYSTEM. Airbag, fire, accident \(safety\-related enquiry \- reporting forms\) There is a reporting obligation in the following cases: • Airbag/belt released/not released • General accident • Fire and scorching damage for all Bentley Vehicle models \- every model year.
- [2051562/17](/bulletins/11035242.md), 2026-07-28, Service bulletin: ELECTRICAL SYSTEM. 12 volt \- Battery condition checks \- Battery replacement requirements
- [2071131/6](/bulletins/11034759.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. Measured values \- Cycle recording instructions Condition: In some cases Measured value traces may be requested in XML format for analysis by Product Support Technical Background: The instructions within the Measure section of this TPI have been generated to guide operatives through the process for recording Measured values in cycles by using self diagnosis, the Instructions also detail how to locate corresponding files which are required for analysis
- [2051562/16](/bulletins/11032226.md), 2026-05-05, Service bulletin: ELECTRICAL SYSTEM. 12 volt \- Battery condition checks \- Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
- [2051562/15](/bulletins/11029791.md), 2026-03-06, Service bulletin: ELECTRICAL SYSTEM. 12 volt \- Battery condition checks \- Battery replacement requirements. Customer statement / workshop findings: 12 volt battery flat or unserviceable
- [2051562/14](/bulletins/11029222.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM. 12 volt \- Battery condition checks \- Battery replacement requirements. Condition: 12 volt battery flat or unserviceable
- [2061195/4](/bulletins/11025211.md), 2025-11-08, Service bulletin: ELECTRICAL SYSTEM. Telephone Functionality Complaint \- Minimum Standards Required For Analysis Of Concerns.
- [2051187/12](/bulletins/11025088.md), 2025-11-06, Service bulletin: ENGINE; ELECTRICAL SYSTEM. Poor Engine Running Complaints \(Misfires\) Petrol Engines Only. Condition: • Poor engine running • Reduced power • Engine warning lamp illuminated • Symptom related DTC’s evident within the applicable engine control unit\(s\)

JSON: [/v1/bulletins/10170279](/v1/bulletins/10170279)

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