# Service bulletin 19N09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169994
- Published by NHTSA: 2020\-01\-09
- Manufacturer's number: 19N09
- Manufacturer's date: 2019\-12\-12
- NHTSA component: STRUCTURE; LATCHES/LOCKS/LINKAGES

## NHTSA's summary

Customer Satisfaction Program 19N09 Certain 2011\-2014 Model Year Edge and MKX and 2013\-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169994-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169994-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Latches and locks

## Vehicles listed

- 2011 to 2014 FORD EDGE
- 2013 to 2014 FORD EXPLORER
- 2013 to 2014 FORD FOCUS ELECTRIC
- 2013 to 2014 LINCOLN MKT
- 2011 to 2014 LINCOLN MKX

## Recalls for the same vehicles and component

- [2024026](/recalls/tc/2024026.md), 2024-01-22: Structure
- [24V031000](/recalls/nhtsa/24V031000.md), 2024-01-19: STRUCTURE:BODY:ROOF AND PILLARS
- [20V331000](/recalls/nhtsa/20V331000.md), 2020-06-08: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [16V698000](/recalls/nhtsa/16V698000.md), 2016-09-28: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- [2016475](/recalls/tc/2016475.md), 2016-09-27: Structure
- [2016432](/recalls/tc/2016432.md), 2016-09-06: Structure
- [16V643000](/recalls/nhtsa/16V643000.md), 2016-09-06: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
- [2015127](/recalls/tc/2015127.md), 2015-03-24: Structure
- [15V171000](/recalls/nhtsa/15V171000.md), 2015-03-24: STRUCTURE:BODY:DOOR
- [2015034](/recalls/tc/2015034.md), 2015-01-28: Structure

## Other bulletins for the same vehicles and component

- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [SSM 51536](/bulletins/10235153.md), 2023-05-04, Service bulletin: STRUCTURE. For 2000\-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number \(VIN\) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual \(WSM\) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; ENGINE; EQUIPMENT; POWER TRAIN; AIR BAGS; STRUCTURE. 49 CFR Part 579.5 Monthly Communications \- March 2016 Air bag warning light illuminated with diagnostic trouble code \(DTC\) B141B and/or B141C
- [LTR3756](/bulletins/10204986.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; AIR BAGS; ENGINE; STRUCTURE; POWER TRAIN; ELECTRICAL SYSTEM. 49 CFR Part 579.5 Monthly Communications \- January 2016
- [20R01](/bulletins/10190990.md), 2021-04-27, Service bulletin: LATCHES/LOCKS/LINKAGES. Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated attempts to shut the door, these is a potential the door may unlatch while driving, increasing the risk of injury. Ford's analysis indicates that this condition is more likely to happen in states and territories with high ambient temperatures. For 20R01, owners will be notified that if their vehicle exhibits door latching concerns or if they are concerned about the latches in their vehicles, they may request repairs under this regional program.
- [TSB 20\-2233](/bulletins/10177863.md), 2020-08-06, Service bulletin: STRUCTURE. This article supersedes TSB 19\-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended.
- [TSB 19\-2150](/bulletins/10163552.md), 2019-08-06, Service bulletin: STRUCTURE:BODY:DOOR; STRUCTURE. Some 2011\-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B\-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. To resolve the condition, follow the Service Procedure steps to reapply adhesive tape to the front door upper moulding. Follow the Service Procedure steps to correct the condition on vehicles that meet all of the following criteria: \* 2011\-2019 Explorer \* Equipped with factory keyless entry keypad \* Left side front door upper moulding is loose
- [TSB 19\-2026](/bulletins/10156863.md), 2019-04-08, Service bulletin: EQUIPMENT; STRUCTURE. Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition
- [TSB 19\-2026](/bulletins/10155551.md), 2019-04-01, Service bulletin: STRUCTURE. Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Follow the Service Procedure steps to correct the condition

JSON: [/v1/bulletins/10169994](/v1/bulletins/10169994)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%2019N09&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10169994&vehicle=Service%20bulletin%2019N09)