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Service bulletin JLRTB02012NAS1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169910
Published by NHTSA2020-01-08
Manufacturer's numberJLRTB02012NAS1
Manufacturer's date2019-12-18
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN

NHTSA's summary

'Gearbox Fault Detected' warning message may be displayed on the Instrument Panel Cluster (IPC). If the vehicle is in PARK, the customer may not be able to select DRIVE or, if already in DRIVE, the customer may experience a ratcheting type noise followed by an abrupt stop when the vehicle speed has reduced to 5 km/h (3 mph).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Instrument cluster

Vehicles listed
JAGUAR I-PACE2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
WACCSEP23_62023-10-06. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start
JLRTB02012NAS52023-09-08. Service bulletin. GEARBOX FAULT DETECTED DISPLAYED ON INSTRUMENT PANEL
SFCC_JUL2023_312023-08-02. Service bulletin. Battery low warning displayed on instrument cluster and/or no-start.
SFCC_JUN19_Slide2019-09-16. Service bulletin. Range does not exceed 201 miles (323 km) in the instrument cluster.
SSM73973 Attachm2018-10-29. Service bulletin. Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.
SSM739732018-10-29. Service bulletin. Issue: The customer may experience a whistle noise subjectively from the instrument panel area which originates at the front end of the car. Noise is evident only at speeds of above 130KPH / 80MPH.