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Service bulletin SSM74668

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10169897
Published by NHTSA2020-01-07
Manufacturer's numberSSM74668
Manufacturer's date2019-12-18
NHTSA componentEQUIPMENT:APPLIANCE:AIR CONDITIONER

NHTSA's summary

A customer may report warm air instead of cool air from the air distribution and face vents when the air conditioning system is in operation and low temperature selected.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Heating and air conditioning

Vehicles listed
LAND ROVER RANGE ROVER2014, 2015, 2016, 2017, 2018, 2019, 2020
LAND ROVER RANGE ROVER SPORT2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V5860002020-09-24. EQUIPMENT:OTHER:LABELS; TIRES
20154242015-09-24. Accessories
20144362014-10-03. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
N8612024-03-08. Service bulletin. On certain 2020 to 2022 model year Range Rover, 2019 to 2022 model year Range Rover Sport, 2019 to 2020 model year Range Rover Evoque and 2020 model year Discovery Sport vehicles, the 48V Mild Hybrid Electric Vehicle (MHEV) battery enters an offline state and no longer communicates or functions as intended. This can result in illumination of the Malfunction Indicator Lamp (MIL), loss of start/stop functionality and no communication during diagnostic sessions.
JLRP002572024-03-08. Service bulletin. Extended warranty on DMTL Pumps 2020MY to 2021MY.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
LTB00674NAS12023-09-11. Service bulletin. Rear Tweeter Speaker Distortion - High-Line Audio System
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_MAY2023_352023-06-07. Service bulletin. Customers will be reporting EV (Electric Vehicle) Mode not available when selected by the driver, engine running when not expected, or ‘EV Mode not available’ warning displayed on the screen.
SGI13012023-05-30. Service bulletin. A limited number of 2012-2013 Land Rover Range Rover Sport (Autobiography and Limited Edition) vehicles equipped with the extended rear roof spoiler and within the listed VIN range may experience a concern with the extended rear spoiler coming adrift during transportation when the vehicle is loaded facing backwards and generally when on the top deck of a transporter.
SFCC_APR2023_392023-05-03. Service bulletin. A customer may complain that the clear coat paint on the vehicle hood is peeling, wrinkling or becoming discolored.