# Service bulletin 10\-96\-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169881
- Published by NHTSA: 2020\-01\-07
- Manufacturer's number: 10\-96\-19
- Manufacturer's date: 2019\-12\-13
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT:APPLIANCE:AIR CONDITIONER

## NHTSA's summary

This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169881-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169881-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Heating and air conditioning

## Vehicles listed

- 2013 to 2015 SUBARU CROSSTREK
- 2016 to 2017 SUBARU CROSSTREK
- 2014 to 2018 SUBARU FORESTER
- 2012 to 2016 SUBARU IMPREZA
- 2015 to 2018 SUBARU WRX
- 2015 to 2018 SUBARU WRX STI

## Recalls for the same vehicles and component

- [2019191](/recalls/tc/2019191.md), 2019-04-18: Electrical
- [18V455000](/recalls/nhtsa/18V455000.md), 2018-07-10: EQUIPMENT:OTHER:LABELS; TIRES
- [2017487](/recalls/tc/2017487.md), 2017-10-06: Electrical
- [17V625000](/recalls/nhtsa/17V625000.md), 2017-10-06: ELECTRICAL SYSTEM:WIRING
- [16V738000](/recalls/nhtsa/16V738000.md), 2016-10-13: ELECTRICAL SYSTEM
- [2016492](/recalls/tc/2016492.md), 2016-10-07: Electrical
- [2015249](/recalls/tc/2015249.md), 2015-06-04: Accessories
- [2015206](/recalls/tc/2015206.md), 2015-05-15: Accessories
- [13V159000](/recalls/nhtsa/13V159000.md), 2013-04-24: EQUIPMENT
- [2013063](/recalls/tc/2013063.md), 2013-02-25: Accessories

## Other bulletins for the same vehicles and component

- [SubaruNet Announcement \(M](/bulletins/11037943.md), 2026-10-05, Other: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
- [18\-244\-26](/bulletins/11037938.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. "This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"
- [15\-333\-25R](/bulletins/11037929.md), 2026-10-05, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.
- [15\-304\-22R](/bulletins/11037927.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
- [15\-308\-23R](/bulletins/11036807.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw \(dark/standby current\) in vehicles experiencing battery drain when the ignition is off, leading to no\-start conditions or frequent jump\-starts.This is an revised version of the original bulletin.
- [15\-304\-22R](/bulletins/11036796.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. \(This is an revised version of the original bulletin.\)
- [Article Locator](/bulletins/11036794.md), 2026-09-03, Other: ELECTRICAL SYSTEM. Techtips newsletter locator index.
- [15\-333\-25R](/bulletins/11036789.md), 2026-09-03, Service bulletin: ELECTRICAL SYSTEM. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin
- [16\-156\-25R](/bulletins/11034242.md), 2026-07-01, Service bulletin: ELECTRICAL SYSTEM; POWER TRAIN. This bulletin announces a design change made to the CVT Control Valve Body which incorporates an enhanced valve sleeve to improve durability. \(This is an revised version of the orignal bulletin.\)
- [19\-02\-26](/bulletins/11034238.md), 2026-07-01, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information on how to identify which high voltage battery repairs can be performed at the retailer level.

JSON: [/v1/bulletins/10169881](/v1/bulletins/10169881)

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