# Service bulletin SB\-19\-17\-014

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169818
- Published by NHTSA: 2020\-01\-06
- Manufacturer's number: SB\-19\-17\-014
- Manufacturer's date: 2019\-12\-13
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT

## NHTSA's summary

Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units \(MCUs\) may emit a faint static noise coming from the tweeters on the A\-pillar. The noise is generally heard when it is very quiet in the cabin \(the vehicle is in Park with climate control and media player off, etc.\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169818-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169818-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2016 to 2018 TESLA MODEL S
- 2016 to 2018 TESLA MODEL X

## Recalls for the same vehicles and component

- [24V153000](/recalls/nhtsa/24V153000.md), 2024-02-27: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT; ELECTRICAL SYSTEM:SOFTWARE
- [24V051000](/recalls/nhtsa/24V051000.md), 2024-01-30: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [2023657](/recalls/tc/2023657.md), 2023-12-12: Accessories
- [23V838000](/recalls/nhtsa/23V838000.md), 2023-12-12: ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
- [2023063](/recalls/tc/2023063.md), 2023-02-14: Accessories
- [2021038](/recalls/tc/2021038.md), 2021-01-29: Electrical

## Other bulletins for the same vehicles and component

- [SB\-25\-16\-003](/bulletins/11020189.md), 2025-07-04, Service bulletin: ELECTRICAL SYSTEM. On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage \(HV\) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance.
- [SB\-22\-11\-002 R1](/bulletins/11001922.md), 2024-06-20, Service bulletin: ELECTRICAL SYSTEM. One or both front door drive units and front door harnesses may require replacement due to corrosion.
- [OwnersB](/bulletins/10253663.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015\-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- [Index381](/bulletins/10253660.md), 2024-04-29, Service bulletin: EQUIPMENT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015\-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- [Index373](/bulletins/10253658.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL:INFOTAINMENT; EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2012\-2020 Model S vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.
- [developH](/bulletins/10252958.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Owner's Manual.
- [developG](/bulletins/10252957.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Owner's Manual.
- [developC](/bulletins/10252951.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Owner's Manual
- [developA](/bulletins/10252949.md), 2024-04-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Owner's Manual
- [Owners documenta](/bulletins/10251059.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content for 2015\-2020 Model X vehicles converted to PDF format, and given the distribution method and NHTSA?s submission format requirements, it is the best available representative copy of owner?s manual content. However, a customer who accesses the owner?s manual via their vehicle?s touchscreen would only see the parts of this PDF file that are relevant to their vehicle.

JSON: [/v1/bulletins/10169818](/v1/bulletins/10169818)

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