# Service bulletin 2057841/1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169791
- Published by NHTSA: 2020\-01\-09
- Manufacturer's number: 2057841/1
- Manufacturer's date: 2019\-12\-02
- NHTSA component: VISIBILITY

## NHTSA's summary

Customer statement / workshop findings: Windscreen cracked/damaged Technical background: Please refer to the instructions within the Measure section of this TPI in the event that a windscreen is cracked/damaged NOTE: The instructions MUST be followed to help the retailer clarify if the windscreen should be replaced under manufacturers warranty \(Stress crack\) or Customer pay/insurance \(external influence damage\) Measure: Identification In the event the windscreen is identified as cracked/damaged it is imperative the inspector of the cracked/damaged screen can determine if the crack was caused by external influences \(stone chips\) OR the screen is cracked/damaged due to a stress crack

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169791-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169791-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Glass, wipers and mirrors

## Vehicles listed

- 2016 BENTLEY BENTAYGA
- 2017 to 2020 BENTLEY BENTAYGA
- BENTLEY BENTLEY
- 2016 to 2019 BENTLEY CONTINENTAL
- 2016 to 2018 BENTLEY CONTINENTAL CONVERTIBLE
- 2016 to 2018 BENTLEY CONTINENTAL FLYING SPUR
- 2016 to 2021 BENTLEY CONTINENTAL GT
- 2016 to 2017 BENTLEY CONTINENTAL GT CABRIO
- 2019 to 2021 BENTLEY CONTINENTAL GT CABRIO
- 2016 to 2020 BENTLEY FLYING SPUR
- 2016 to 2020 BENTLEY MULSANNE

## Recalls for the same vehicles and component

- [2020361](/recalls/tc/2020361.md), 2020-08-06: Visual System
- [20V309000](/recalls/nhtsa/20V309000.md), 2020-05-27: VISIBILITY:SUN/MOON ROOF ASSEMBLY

## Other bulletins for the same vehicles and component

- [2057841/5](/bulletins/11037172.md), 2026-09-09, Service bulletin: STRUCTURE:BODY; VISIBILITY/WIPER. Windscreen replacement criteria whilst under manufacturers warranty.
- [2070638/3](/bulletins/11036996.md), 2026-09-04, Service bulletin: VISIBILITY/WIPER; STRUCTURE:BODY. Water evident on the A\-Post pillar seam \- Water dripping behind the door seal \- Sunroof specified vehicles only.
- [2078373/4](/bulletins/11036783.md), 2026-09-03, Service bulletin: VISIBILITY/WIPER; STRUCTURE:BODY; ELECTRICAL SYSTEM. Sunroof blind not retracting \| Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be opened using interior controls. The Sunroof blind is stuck due to uneven/ruffled or crumped during open or closing
- [2080375/4](/bulletins/11036037.md), 2026-08-07, Service bulletin: VISIBILITY/WIPER; ELECTRICAL SYSTEM; STRUCTURE:BODY. Window Drop Glass Operation \| Continental GT/GTC \|19\-24MY. Customer statement / workshop findings: • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re\-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules \(diagnostic address 42, 52, BB and BC\) for loss of basic settings
- [2078373/3](/bulletins/11035932.md), 2026-08-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Sunroof blind not retracting \| Bentayga Series.
- [2080680/2](/bulletins/11035585.md), 2026-08-04, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops \(air regulators\) is not functioning correctly; vents may be stuck, broken, or showing incorrect operation.
- [2081236/2](/bulletins/11035417.md), 2026-08-01, Service bulletin: ENGINE; VISIBILITY/WIPER; ELECTRICAL SYSTEM. Loss of Cabin Heat During Engine Operation \| Bentayga \- V8. Customer Statement: Customers may report that the air conditioning system blows only cold air when the engine is running. Warm air is only available after switching off the engine. The concern is commonly reported after engine removal or recent repair work.
- [2071190/4](/bulletins/11035415.md), 2026-08-01, Service bulletin: ENGINE; VISIBILITY/WIPER; ELECTRICAL SYSTEM. HVAC failing to cool \| DTC B16A1F0 in diagnostic address 00C5 \| Bentayga Series \(Hybrid\).
- [2071933/5](/bulletins/11035413.md), 2026-08-01, Service bulletin: ELECTRICAL SYSTEM; VISIBILITY/WIPER. Headlamp Control Unit Replacement \| Bentayga and Flying Spur. Customer statement / workshop findings: Headlamp low beam / high beam malfunction / operational issues \(Inner lamp\) Or Daytime running light malfunction / operational issues \(Inner lamp\) Or Turn signal malfunction / operational issues \(Outer lamp\)
- [2080375/3](/bulletins/11034422.md), 2026-07-03, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; VISIBILITY/WIPER. Window Drop Glass Operation \| Continental GT/GTC \|19\-24MY Customer statement / workshop findings • Incorrect operation / function of the front and / or rear window drop glass • Front and / or rear drop glass fails to open / close or attempts to close and re\-opens once contact has been made between the glass and applicable seal • DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules \(diagnostic address 42, 52, BB and BC\) for loss of basic settings

JSON: [/v1/bulletins/10169791](/v1/bulletins/10169791)

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