# Service bulletin 2053177/5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169790
- Published by NHTSA: 2020\-01\-09
- Manufacturer's number: 2053177/5
- Manufacturer's date: 2019\-12\-03
- NHTSA component: EQUIPMENT

## NHTSA's summary

Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code \(DTC\) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions \(if any\) which should be conducted Measure: During routine diagnostic interrogation of vehicle systems use the attached document to determine the course of action to be taken.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169790-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169790-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 BENTLEY BENTAYGA
- 2017 to 2020 BENTLEY BENTAYGA
- BENTLEY BENTLEY
- 2011 to 2019 BENTLEY CONTINENTAL
- 2011 to 2018 BENTLEY CONTINENTAL CONVERTIBLE
- 2011 to 2018 BENTLEY CONTINENTAL FLYING SPUR
- 2011 to 2021 BENTLEY CONTINENTAL GT
- 2011 to 2017 BENTLEY CONTINENTAL GT CABRIO
- 2019 to 2021 BENTLEY CONTINENTAL GT CABRIO
- 2011 to 2013 BENTLEY FLYING SPUR
- 2014 to 2020 BENTLEY FLYING SPUR
- 2011 to 2020 BENTLEY MULSANNE

## Recalls for the same vehicles and component

- [21V975000](/recalls/nhtsa/21V975000.md), 2021-12-15: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; AIR BAGS:FRONTAL

## Other bulletins for the same vehicles and component

- [2033467/2](/bulletins/10254080.md), 2024-05-07, Service bulletin: EQUIPMENT; VISIBILITY:SUN/MOON ROOF ASSEMBLY; STRUCTURE. Convertible roof \- C flap Bowden cable replacement Customer statement / workshop findings: Check convertible roof function. Technical background: Continual improvement in system designs can produce developments that may benefit older vehicles. One such development has been identified in the convertible roof mechanism. Re\-route the C flap Bowden cable using a longer cable reduces the friction build up in the system and thus promotes smooth operation of the C flap and longevity in the system.
- [2070497/8](/bulletins/10252826.md), 2024-04-06, Service bulletin: VISIBILITY:GLASS, SIDE/REAR; EQUIPMENT; VISIBILITY; ELECTRICAL SYSTEM. New Continental GT and GTC \- Window drop glass operation. Customer statement / workshop findings: \- Incorrect operation / function of the front and / or rear window drop glass \- Front and / or rear drop glass fails to open / close or attempts to close and re\-opens once contact has been made between the glass and applicable seal \- DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules \(diagnostic address 42, 52, BB and BC\) for loss of basic settings.
- [2069806/5](/bulletins/10252818.md), 2024-04-06, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM. HVAC refrigerant leakage suspected or reports of a damp/musty smell within the cabin \- Diagnosis guidelines. Customer statement / workshop findings: HVAC not cooling / HVAC cooling less than expected / HVAC refrigerant leakage confirmed Or The customer reports a damp/musty smell within the cabin Note: For this scenario please see the pre requisites below \- Should no HVAC leak be evident and a damp/musty smell has been reported/identified the operative should first confirm that water is not leaking into the cabin please refer to all VIN applicable TPIs \- Should there be no water leaks evident, the operative should check the HVAC and body drains for blockages, in the event the drains are blocked the drains must be unblocked, once this has been completed the operative should confirm if the damp/musty smell is still evident.
- [2070643/4](/bulletins/10252787.md), 2024-04-06, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:12V/24V/48V BATTERY; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; VISIBILITY; EQUIPMENT. Rear screen sunblind operational issues. Customer statement / workshop findings: One or a combination of the following symptoms are evident: Rear sunblind does not operate Rear sunblind is noisy during operation Rear sunblind operates sporadically Rear sunblind is detached on one side.
- [2073225/1](/bulletins/10252658.md), 2024-04-06, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Infotainment screen stuck on loading \- Message visible within the Infotainment screen. Customer statement / workshop findings: One or a combination of the following issues are evident: \- Infotainment screen stuck on initialising Or \- Loading messages are visible at start up \(within multiple tiles\) Or \- Bentley Rotating Display \(BRD\) doesnt return to its previous state Technical background: Should the symptoms within the Customer statement/Workshop findings section be evident please conduct the instructions within the Measure section.
- [2065895/5](/bulletins/10252319.md), 2024-04-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Rotating display/screen noise \- Diagnosis for complaints relating to noise during operation and/or during a drive cycle. Customer statement / workshop findings: Various rotating display screen noise during operation.
- [2066236/4](/bulletins/10252291.md), 2024-04-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES. Unintended sounding of the Alarm siren \- Following activation of the ignition or whilst the vehicle is left standing. Customer statement: Unintended sounding of the alarm siren following activation of the ignition Or Unintended sounding of the alarm siren whilst the vehicle is left standing. Workshop findings: \- B131DF5: alarm system siren supply voltage lower limit value less than \- B131D29: sirens / alarm horn for anti\-theft warning system Range/Performance \- B131D29: anti\-theft alarm system siren / alarm horn signal, not valid
- [2068946/6](/bulletins/10252115.md), 2024-04-06, Service bulletin: SUSPENSION; EQUIPMENT; ELECTRICAL SYSTEM. DTC P0B2500 logged within address 0021 \(Battery Energy Control Module 2\) \- Dynamic ride system warning visible. Customer statement: Bentley dynamic ride system fault is displayed within the Drivers Instrument Panel \(DIP\). Workshop findings: DTC P0B2500 \- Hybrid/EV Battery "A" Voltage low is stored within address 21\- Battery Energy Control Module 2.
- [2070497/7](/bulletins/10251509.md), 2024-03-07, Service bulletin: STRUCTURE; EQUIPMENT; VISIBILITY; ELECTRICAL SYSTEM. New Continental GT and GTC \- Window drop glass operation. Customer statement / workshop findings: \- Incorrect operation / function of the front and / or rear window drop glass \- Front and / or rear drop glass fails to open/close or attempts to close and re\-opens once contact has been made between the glass and applicable seal \- DTC for window regulator motor no basic setting B148754 evident within any of the 4 window control modules \(diagnostic address 42, 52, BB and BC\) for loss of basic settings.
- [2073021/1](/bulletins/10251507.md), 2024-03-07, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. The Netflix application cannot be updated within the \(BYOC\) rear seat entertainment system. Customer statement / workshop findings: Netflix application update prompt is shown within the \(BYOC\) rear seat entertainment system. Technical background: In the event the issue described is evident the operative should conduct the instructions within the Measure section.

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