# Service bulletin LI72.20\-P\-070556

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169586
- Published by NHTSA: 2019\-12\-23
- Manufacturer's number: LI72.20\-P\-070556
- Manufacturer's date: 2019\-11\-14
- NHTSA component: EQUIPMENT

## NHTSA's summary

EASY\-Pack liftgate does not fully open

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169586-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169586-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2020 MERCEDES\-BENZ A 220
- 2020 MERCEDES\-BENZ AMG A35
- 2020 MERCEDES\-BENZ AMG C43
- 2020 MERCEDES\-BENZ AMG C63
- 2020 MERCEDES\-BENZ AMG C63 S
- 2020 MERCEDES\-BENZ AMG CLA35
- 2020 MERCEDES\-BENZ AMG CLA45
- 2020 MERCEDES\-BENZ AMG CLS53
- 2020 MERCEDES\-BENZ AMG E53
- 2020 MERCEDES\-BENZ AMG E63S
- 2020 MERCEDES\-BENZ AMG G63
- 2020 MERCEDES\-BENZ AMG GLA45
- 2020 MERCEDES\-BENZ AMG GLB35
- 2020 MERCEDES\-BENZ AMG GLC63
- 2020 MERCEDES\-BENZ AMG GLE43
- 2020 MERCEDES\-BENZ AMG GLE63
- 2020 MERCEDES\-BENZ AMG GT
- 2020 MERCEDES\-BENZ AMG GT S
- 2020 MERCEDES\-BENZ AMG GT63
- 2020 MERCEDES\-BENZ AMG GT63S
- 2020 MERCEDES\-BENZ AMG S63
- 2020 MERCEDES\-BENZ AMG SL63
- 2020 MERCEDES\-BENZ AMG SLC43
- 2020 MERCEDES\-BENZ C 300
- 2020 MERCEDES\-BENZ C 350
- 2020 MERCEDES\-BENZ CLA 250
- 2020 MERCEDES\-BENZ CLS 450
- 2020 MERCEDES\-BENZ E 350
- 2020 MERCEDES\-BENZ E 450
- 2020 MERCEDES\-BENZ E63 AMG
- 2020 MERCEDES\-BENZ EQC 400
- 2020 MERCEDES\-BENZ G 550
- 2020 MERCEDES\-BENZ GLA 250
- 2020 MERCEDES\-BENZ GLB 200
- 2020 MERCEDES\-BENZ GLB 250
- 2020 MERCEDES\-BENZ GLC 300
- 2020 MERCEDES\-BENZ GLE 350
- 2020 MERCEDES\-BENZ GLE 450
- 2020 MERCEDES\-BENZ GLS 450
- 2020 MERCEDES\-BENZ GLS 580 4MATIC
- 2020 MERCEDES\-BENZ SL 450
- 2020 MERCEDES\-BENZ SL 550
- 2020 MERCEDES\-BENZ SLC 300

## Recalls for the same vehicles and component

- [2020632](/recalls/tc/2020632.md), 2020-12-18: Accessories

## Other bulletins for the same vehicles and component

- [LI82.85\-P\-076799](/bulletins/10241790.md), 2023-09-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 \- control unit for telematics services \(HERMES\). In the HERMES control unit log, under the "URL" tab, the value DEFAULT is stored for "atpServerUrl" and/or "rcsServerUrl". Please carry out a re\-commissioning of the control unit N112/9 \- Control unit for telematics services \(HERMES\), which includes both a software update as well as coding. The fault will be rectified by the newly included coding. As a result of the software update to the current software of the control unit N112/9 \- Control unit for telematics services \(HERMES\), this fault will no longer occur in future.
- [LI82.85\-P\-075375](/bulletins/10238424.md), 2023-07-03, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER. In the MBUX weather app, the temperature is displayed in the wrong unit \(Fahrenheit instead of °C, or vice versa\). Temperature setting in Mmc mobile application settings incorrect Remedy Adjust the setting in the Mercedes me connect app via mobile phone \(settings \-\> units\)
- [LI82.85\-P\-075044](/bulletins/10217163.md), 2022-08-04, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right\-hand steering wheel touchpad. Cause A setting on the iPhone may prevent control via the touchpad Remedy To remedy on the affected iPhone, navigate to "Settings" \-\> "Accessibility" \-\> "Touch" and turn the "BackTap" option OFF.
- [LI46.15\-P\-063353](/bulletins/10217157.md), 2022-08-04, Service bulletin: STEERING; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE. Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position \(e.g. with Easy Entry function\). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Steering column height adjustment transmission 2. Seat control unit software Remedy There are 2 repair procedures to follow depending on vehicle \(differentiated according to model and vehicle manufacturing date\) 1. Replace repair kit for steering column height adjustment 2. Perform software update of driver's seat control unit
- [LI83.57\-P\-074092](/bulletins/10207202.md), 2022-02-04, Service bulletin: VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM; EQUIPMENT; ELECTRICAL SYSTEM. Complaint No longer possible to adjust the temperature at the "Touchscreen Rear" \(part of Rear Business Package, code 224\) Cause Software error in the head unit. Remedy Warning: Replacing parts does not solve the problem\! A software remedy for the head unit is currently in development. As soon as the software remedy is available, this TIPS document will be updated.
- [LI18.00\-P\-073137](/bulletins/10207183.md), 2022-02-04, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT. Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" \(or similar\) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Remedy 1\- Read off oil level in instrument cluster and correct if necessary. 2\- Perform approx. 10\-15 engine starts, then clear fault codes. 3\- Perform road test with vehicle. If fault code reoccurs during road test: Install new directional control valve.
- [LI8285P073387Ver](/bulletins/10205812.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
- [LI8285P073387Ver](/bulletins/10205811.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
- [LI8285P073387Ver](/bulletins/10205810.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints.
- [LI8285P073387Ver](/bulletins/10205809.md), 2022-01-03, Service bulletin: EQUIPMENT:ELECTRICAL. The customer may note that the Dashcam feature is inoperable with one of the following complaints:

JSON: [/v1/bulletins/10169586](/v1/bulletins/10169586)

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