Service bulletin 02-007-19-3645
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10169505 |
| Published by NHTSA | 2019-12-21 |
| Manufacturer's number | 02-007-19-3645 |
| Manufacturer's date | 2019-12-20 |
| NHTSA component | WHEELS |
NHTSA's summary
Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. To correct this issue, the width across the flats of the wheel nuts have been changed from 17mm to 21mm.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Wheels
| MAZDA CX-3 | 2019 |
|---|---|
| MAZDA CX-5 | 2018, 2019 |
| MAZDA CX-9 | 2018, 2019 |
| MAZDA MAZDA2 | 2019 |
| MAZDA MAZDA3 | 2017, 2018, 2019, 2020 |
| MAZDA MAZDA6 | 2018 |
| MAZDA MX-5 | 2018, 2019 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| 2019274 | 2019-06-07. Wheels |
|---|---|
| 19V425000 | 2019-06-07. WHEELS:LUGS/NUTS/BOLTS/STUDS |
A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.
| SA-053-26 | 2026-09-04. Service bulletin. This Service Alert supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. SA-006/23 01/23/23 DESCRIPTION Some customers may complain about the infotainment system and/or the MyMazda App showing incorrect clock and/or tire pressures and/or tire pressure missing. This may be caused by: Incorrect calendar entry (month/day/year) after a battery disconnect Infotainment system software update. BCM TPMS unlearn during vehicle storage or transport. Wheel/Tire change REPAIR PROCEDURE This can be corrected by the customer driving the vehicle for a day or two so that the following will occur. |
|---|---|
| SA-051-25 | 2025-12-05. Service bulletin. Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure. |
| SA-020-25a | 2025-12-05. Service bulletin. There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure. |
| SA-022-24a | 2024-07-05. Other. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. |
| SA-022-24 | 2024-05-04. Service bulletin. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. |
| SA-011-24 | 2024-03-06. Service bulletin. Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. |
| SA-031-23 | 2023-06-04. Service bulletin. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. |
| RF-22-02 | 2023-01-05. Service bulletin. Following the release of the 2019 CX-5 (KF) a series of wheels are applicable from the 2019-2021 model year. Each wheel is specified by VIN and supplier code, see table below for a visual representation along with the part number. |
| SA-006-22a | 2022-04-06. Service bulletin. There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure. |
| 02-002-21-3769a | 2021-08-02. Service bulletin. Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration. |