# Service bulletin B620119

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169469
- Published by NHTSA: 2019\-12\-16
- Manufacturer's number: B620119
- Manufacturer's date: 2019\-11\-01
- NHTSA component: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

INSTRUMENT CLUSTER AND ONBOARD COMPUTER INTERMITTENTLY INOPERATIVE: Instrument Cluster \(KOMBSP18\) functions are intermittently inoperative including: On\-board Computer \(BC\) button on turn signal stalk \(BC button shown at left\) Radio displays Menu button Turn signal displays Arrows on multifunction steering wheel MFL thumbwheel control.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169469-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169469-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Instrument cluster

## Vehicles listed

- 2019 BMW 330I
- 2018 BMW 530E
- 2017 to 2018 BMW 530I
- 2018 BMW 540D
- 2017 BMW 540I
- 2018 BMW 640I
- 2017 BMW 740E
- 2017 BMW 740I
- 2016 to 2017 BMW 740LI
- 2016 to 2017 BMW 750LI
- 2018 BMW M5
- 2017 BMW M550I
- 2017 BMW M760I
- 2019 BMW M850I
- 2018 to 2020 BMW X3
- 2019 to 2020 BMW X4
- 2019 BMW X5
- 2020 BMW X6
- 2019 BMW X7
- 2019 BMW Z4

## Recalls for the same vehicles and component

- [21V520000](/recalls/nhtsa/21V520000.md), 2021-07-08: AIR BAGS:FRONTAL; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [20V152000](/recalls/nhtsa/20V152000.md), 2020-03-18: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
- [19V291000](/recalls/nhtsa/19V291000.md), 2019-04-10: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [17V719000](/recalls/nhtsa/17V719000.md), 2017-11-15: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [B620223](/bulletins/10235198.md), 2023-05-01, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. In SPORT mode, a black square appears in the RPM gauge \(tachometer\) section of the instrument cluster display.
- [B660322](/bulletins/10230737.md), 2023-01-30, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. "Driver Assistance Reduced" check control message \(CCM\) appears.
- [B620322](/bulletins/10227566.md), 2022-12-12, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. After programming, the customer may complain that the Sport Mode display is not fully displayed in the instrument cluster. Instead of a red background in sport mode, the background is displayed in blue \(like ECO PRO mode\).
- [B520722](/bulletins/10227554.md), 2022-12-12, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; SEATS:MID/REAR ASSEMBLY. When turning off the vehicle, a Check Control Message \(CCM\) for "rear occupant alert, check rear seats" is displayed in the instrument cluster.
- [B620122](/bulletins/10208181.md), 2022-02-22, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL. Temporary black screen in the instrument cluster.
- [B650821](/bulletins/10200246.md), 2021-08-09, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:INTERIOR PANELS:DASHBOARD; EQUIPMENT. Customer states the Central Information Display is flickering and the picture is shifting.
- [B620121](/bulletins/10194308.md), 2021-05-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER BASIC PROGRAMMING ABORT: While programming with the current ISTA version, there is a repeated programming abort for the instrument cluster \(Kombi\).
- [B620818](/bulletins/10186225.md), 2021-02-01, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. ?INSTRUMENT CLUSTER DISPLAY SHAKES\-SHIFTS TO THE LEFT: The Instrument cluster intermittently flickers, shakes and has shifted to the left. The fault is resolved once the vehicle goes into sleep mode. The fault can reoccur at any point.
- [B620719](/bulletins/10174025.md), 2020-04-20, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING DIGITAL SPEEDOMETER MISSING FROM THE INSTRUMENT CLUSTER AFTER PROGRAMMING: This Service Information Bulletin \(Revision 2\) replaces SI B62 07 19 dated June 2019. The digital speed display in the Instrument Cluster \(Kombi\) is missing or is only displayed in Kilometers per hour after ISTA programming. There are no iDrive settings for a customer to turn this on/off. Before software update. After software update and coding conversion. Software in the Instrument Cluster basic \(Kombi\).
- [B620919](/bulletins/10170588.md), 2020-01-21, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. INSTRUMENT CLUSTER REMAINS DARK AFTER STARTING THE VEHICLE: Instrument cluster remains dark after starting the vehicle. After a restart normal functionality is restored. Software error in the KOMBI \(Instrument Cluster\).

JSON: [/v1/bulletins/10169469](/v1/bulletins/10169469)

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