# Service bulletin T\-SB\-0003\-19\_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169441
- Published by NHTSA: 2019\-12\-16
- Manufacturer's number: T\-SB\-0003\-19\_Rev
- Manufacturer's date: 2019\-11\-25
- NHTSA component: EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

## NHTSA's summary

TSB: REVISION NOTICE November 25, 2019 Rev2: ? Applicability has been updated to include 2019 model year Corolla and Prius C vehicles. ? The faceplate ID applicability table has been updated. October 23, 2019 Rev1: ? The entire bulletin has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T\-SB\-0234\-17. ? The Introduction and Software Update Procedure sections have been updated. Service Bulletin No. T\-SB\-0234\-17 is obsolete and any printed versions should be discarded.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169441-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169441-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2016 to 2017 TOYOTA CAMRY
- 2016 to 2017 TOYOTA CAMRY HYBRID
- 2016 to 2019 TOYOTA COROLLA
- 2016 to 2019 TOYOTA PRIUS C
- 2016 to 2018 TOYOTA RAV4
- 2017 TOYOTA RAV4 HYBRID
- 2016 TOYOTA redundant RAV4 HV

## Other bulletins for the same vehicles and component

- [JSD\-082118](/bulletins/10197440.md), 2021-06-14, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT; ELECTRICAL SYSTEM:SOFTWARE. An electric control unit has improper programming.
- [J0D\-032818](/bulletins/10197435.md), 2021-06-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY; POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT; EQUIPMENT. Transmission has improper programming.
- [L\-SB\-0047\-18 Rev](/bulletins/10179769.md), 2020-09-14, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE. TSB: Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation \(version 1050\) or earlier may exhibit one or more of the following conditions: ?The analog clock shows one hour ahead, then immediately adjusts back one hour after ACC ON. ?No Sound and Reset when playing Spotify via Bluetooth Audio. Some 2018 ? 2020 model year Lexus vehicles with Panasonic navigation \(version 1030\) or earlier may exhibit one or more of the following conditions: ?WiFi becomes inoperative/could not be enabled. ?Navigation reset while driving. ?Navigation shows vehicle in the wrong location. Some 2019 model year ES 300h and ES 350 vehicles with Panasonic navigation \(version 1000\) may exhibit one or more of the following conditions: ?No sound after an incoming Bluetooth® phone call. ?Excessive severe weather alert messages. A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to address these conditions.
- [L\-SB\-0020\-19 Rev](/bulletins/10179766.md), 2020-09-14, Service bulletin: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); EQUIPMENT. TSB: Some 2018 ? 2020 model year Lexus vehicles equipped with the Enform? 2.0 Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired or will expire within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
- [T\-SB\-0047\-19 Rev](/bulletins/10179765.md), 2020-09-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
- [T\-SB\-0047\-19 Rev](/bulletins/10179721.md), 2020-09-14, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB: Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool \(SST\) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update \(refer to pg. 10\) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update \(refer to pg. 4\). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.
- [T\-SB\-0160\-19 Obs](/bulletins/10178534.md), 2020-08-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB: OBSOLETE NOTICE July 23, 2020: This bulletin is now obsolete. Please see T\-SB\-0071\-20.
- [T\-SB\-0071\-20](/bulletins/10178533.md), 2020-08-17, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T\-SB\-0160\-19. Service Bulletin No. T\-SB\-0160\-19 is obsolete and any printed versions should be discarded. Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio \(version 1007\), Entune? Audio Plus \(version 1011\), or Entune? Premium Audio \(version 1011\) or earlier may exhibit one or more of the following conditions: ?Phone does not auto\-connect on startup. ?Intermittent black screen. ?Apple CarPlay® home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth® devices. ?Apps button inactive in the voice recognition hint screen when using Apple CarPlay®. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop\-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. A software update is now available to address these conditions
- [T\-SB\-0064\-18 Rev](/bulletins/10177579.md), 2020-07-27, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES. TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.
- [T\-SB\-0003\-19 Obs](/bulletins/10173806.md), 2020-04-13, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. TSB: OBSOLETE NOTICE March 10, 2020: This bulletin is now obsolete. Please see T\-SB\-0024\-20.

JSON: [/v1/bulletins/10169441](/v1/bulletins/10169441)

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