Service bulletin T-SB-0065-19_Rev
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10169438 |
| Published by NHTSA | 2019-12-16 |
| Manufacturer's number | T-SB-0065-19_Rev |
| Manufacturer's date | 2019-11-20 |
| NHTSA component | EQUIPMENT; POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) |
NHTSA's summary
TSB: REVISION NOTICE November 20, 2019 Rev1: ? The Introduction, Production Change Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2019 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 13 ? 20 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Equipment and accessories, Transmission and driveline, Transfer case
| TOYOTA RAV4 | 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| T-SB-0065-21 Rev | 2021-10-25. Service bulletin. TSB: Some 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the procedures in this bulletin to address this condition. |
|---|---|
| Customer Support | 2020-12-21. Service bulletin. RE: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3 |
| 20TE03-Dealer Pa | 2020-12-21. Service bulletin. DP: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3 |
| 20TE03-DL-Final | 2020-12-21. Service bulletin. DL: This Customer Support Program provides coverage for a condition involving the front transfer case electro-magnetic clutch in certain 2019 ? 2020 model year RAV4 Adventure and Limited grade AWD vehicles. An abnormal buzz or groan noise from that case can occur with Normal drive mode selected during disconnect/connect timing of the AWD system. This condition typically occurs between 20 and 30 mph when accelerating from a stop, and/or between 20 and 13 mph on deceleration after driving the vehicle for 15 minutes or longer. Although the front transfer case electro-magnetic clutch is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to abnormal buzz/groan noise from the front transfer case. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.3 |
| T-SB-0065-19_Rev | 2020-04-13. Service bulletin. TSB: OBSOLETE NOTICE Month 03, 2020: This bulletin is now obsolete. Please see T-SB-0019-20. |
| T-SB-0019-20 | 2020-04-13. Service bulletin. TSB: Some 2019 model year RAV4 Adventure and Limited grade AWD vehicles may exhibit an abnormal buzz/groan noise from the front transfer case at 20 ? 30 mph when accelerating from a stop and/or at 20 ? 13 mph on deceleration after driving the vehicle for 15 ? 20 minutes or more. This condition occurs with Normal drive mode selected during disconnect/connect timing of the AWD system. Follow the Repair Procedure in this bulletin to address this condition. |