# Service bulletin 08\-001\-19 REV. B

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10169257
- Published by NHTSA: 2019\-12\-16
- Manufacturer's number: 08\-001\-19 REV. B
- Manufacturer's date: 2019\-11\-23
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT

## NHTSA's summary

UAQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to 28.3. Customers may experience one or more of the following:Application bar displays but the screen is black. Continuous chimes from the radio. Voice Recognition \(VR\) not recognizing voice. Bluetooth connection issues. Navigation screen freezes after a VR command. Intermittent operation of the remote services after vehicle has been turned off for 30 minutes or more. Off road App is missing. Rear View Camera \(RVC\) display screen turns blue or green. Audio quality Improvement in hands\-free calling using Car Play, Android Auto or Bluetooth. Radio will continuously reset with the Jeep splash screen. Radio intermittently resetting or not booting up. Intermittent operation of the vehicle finder app. App icons at the bottom of the display freezes, touch screen will not respond. Radio may reset, turn off and then back on. Audio distortion heard during phone calls and CarPlay. In addition, the following enhancements are also included in this update:Bluetooth improvements. VR improvements.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169257-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10169257-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2018 JEEP WRANGLER

## Recalls for the same vehicles and component

- [19V320000](/recalls/nhtsa/19V320000.md), 2019-04-23: EQUIPMENT

## Other bulletins for the same vehicles and component

- [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable.
- [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed
- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [S2323000074](/bulletins/10248565.md), 2024-01-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Buzz Squeak Rattle \(BSR\) From Sound Bar Or Sport Bar Area.
- [89216](/bulletins/10247974.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. International Warranty Bulletin ID\-23\-03 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification \(Rev. A\)
- [89211](/bulletins/10247972.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-04 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification \(Rev. A\)
- [89079](/bulletins/10247970.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-04 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [S238A000042](/bulletins/10243191.md), 2023-10-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; EQUIPMENT:ELECTRICAL:INFOTAINMENT. Media Hub USB Connection Drops, Or Apple CarPlay and Android Auto Inoperative.

JSON: [/v1/bulletins/10169257](/v1/bulletins/10169257)

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