# Service bulletin PIC4696E A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10168979 - Published by NHTSA: 2019\-12\-09 - Manufacturer's number: PIC4696E - Manufacturer's date: 2019\-11\-22 - NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES ## NHTSA's summary This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168979-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168979-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 1994 to 2002 BUICK CENTURY - 1994 to 2002 BUICK LESABRE - 1994 to 2002 BUICK PARK AVENUE - 1994 to 2002 BUICK REGAL - 2002 BUICK RENDEZVOUS - 1995 to 1999 BUICK RIVIERA - 2000 BUICK RIVIERA - 1994 to 1996 BUICK ROADMASTER - 1994 to 1998 BUICK SKYLARK - 1997 to 2001 CADILLAC CATERA - 1994 to 2002 CADILLAC DEVILLE - 1994 to 2002 CADILLAC ELDORADO - 1999 to 2000 CADILLAC ESCALADE - 2002 CADILLAC ESCALADE - 2002 CADILLAC ESCALADE EXT 1500 - 1994 to 1996 CADILLAC FLEETWOOD - 1994 to 2002 CADILLAC SEVILLE - 2000 to 2002 CHEVROLET ALERO EXPORT - 1994 to 2002 CHEVROLET ASTRO - 2002 CHEVROLET AVALANCHE 1500 - 2002 CHEVROLET AVALANCHE 2500 - 1998 CHEVROLET B6 MEDIUM DUTY - 2001 CHEVROLET B7 - 1995 CHEVROLET B7 CHASSIS - 1999 to 2000 CHEVROLET B7 MEDIUM DUTY - 1994 to 1996 CHEVROLET BERETTA - 1994 to 2002 CHEVROLET BLAZER - 1999 CHEVROLET BUS CHASSIS - 1994 to 2002 CHEVROLET CAMARO - 1994 to 1996 CHEVROLET CAPRICE - 1994 to 2002 CHEVROLET CAVALIER - 2000 CHEVROLET CHEVY VAN - 1994 to 1997 CHEVROLET CONVENTIONAL - 1999 CHEVROLET CONVENTIONAL - 2001 CHEVROLET CONVENTIONAL - 1994 to 1996 CHEVROLET CORSICA - 1994 to 2002 CHEVROLET CORVETTE - 1996 to 1997 CHEVROLET CREW CAB - 1997 to 2002 CHEVROLET EXPRESS - 2000 CHEVROLET G SERIES - 1994 to 1996 CHEVROLET G VAN - 2001 to 2002 CHEVROLET G VAN BUS - 2001 CHEVROLET H SERIES - 1995 to 1996 CHEVROLET IMPALA - 2000 to 2002 CHEVROLET IMPALA - 1998 to 1999 CHEVROLET L SERIES - 2001 to 2002 CHEVROLET L SERIES - 1994 to 2001 CHEVROLET LUMINA - 2002 CHEVROLET LUMINA - 1994 to 1996 CHEVROLET LUMINA APV - 1994 to 2002 CHEVROLET M SERIES - 1994 CHEVROLET M VAN - 1996 to 1997 CHEVROLET M VAN - 2001 CHEVROLET M VAN - 1997 to 2002 CHEVROLET MALIBU - 1998 to 2001 CHEVROLET METRO - 1995 to 2002 CHEVROLET MONTE CARLO - 1995 to 1999 CHEVROLET P - 1994 CHEVROLET P SERIES - 2000 to 2001 CHEVROLET P SERIES - 1998 to 1999 CHEVROLET P3 - 1997 CHEVROLET P30 CHASSIS - 1994 to 1996 CHEVROLET PICKUP - 1998 to 2002 CHEVROLET PRIZM - 1994 to 1996 CHEVROLET S/T PICKUP - 1997 to 2002 CHEVROLET S10 - 1994 to 1996 CHEVROLET S10 PICKUP - 2002 CHEVROLET SILVERADO 1500 HD - 2000 to 2002 CHEVROLET SILVERADO 2500 - 1999 CHEVROLET SILVERADO 2500 HD - 1998 CHEVROLET SILVERADO 3500 - 2000 to 2001 CHEVROLET SILVERADO 3500 - 1994 to 2002 CHEVROLET SUBURBAN - 1995 to 2002 CHEVROLET TAHOE - 1998 to 2002 CHEVROLET TRACKER - 2002 CHEVROLET TRAILBLAZER - 1998 to 2001 CHEVROLET TRANS SPORT - 2000 CHEVROLET V SERIES - 1997 to 2002 CHEVROLET VENTURE - 1999 to 2000 CHEVROLET W SERIES - 2000 to 2002 CHEVROLET W\-SERIES - 1994 to 1997 GEO METRO - 1994 to 1997 GEO PRIZM - 1994 GEO TRACKER - 1995 to 1997 GEO TRACKER - 1999 GMC BUS CHASSIS - 1994 GMC CONVENTIONAL - 1996 GMC CONVENTIONAL - 1999 GMC CONVENTIONAL - 1997 GMC CREW CAB - 1998 to 2001 GMC ENVOY - 2002 GMC ENVOY - 1995 GMC G SERIES - 1997 to 2000 GMC G SERIES - 1995 GMC G VAN - 1997 GMC G VAN - 1995 GMC G VAN BUS - 1997 GMC G VAN BUS - 2000 GMC G VAN BUS - 2001 to 2002 GMC GM - 1994 GMC GMC TRUCK - 1996 GMC GMC TRUCK - 1994 to 2002 GMC JIMMY - 2000 to 2001 GMC M/L VAN - 1995 GMC P - 1997 to 1999 GMC P - 1994 GMC S PICKUP - 1994 to 2002 GMC SAFARI - 2000 GMC SAFARI \(GMC\) - 1997 to 2002 GMC SAVANA - 1995 to 2002 GMC SONOMA - 1994 to 2000 GMC SUBURBAN - 2001 GMC SUBURBAN - 1995 to 2002 GMC YUKON - 2000 to 2002 GMC YUKON DENALI - 2000 to 2002 GMC YUKON XL - 1994 to 1998 OLDSMOBILE ACHIEVA - 1999 to 2002 OLDSMOBILE ALERO - 1995 to 1999 OLDSMOBILE AURORA - 2000 OLDSMOBILE AURORA - 2001 to 2002 OLDSMOBILE AURORA - 1994 to 2002 OLDSMOBILE BRAVADA - 1994 to 1996 OLDSMOBILE CUTLASS - 1997 to 1999 OLDSMOBILE CUTLASS - 1998 to 2002 OLDSMOBILE INTRIGUE - 1994 to 2002 OLDSMOBILE SILHOUETTE - 2001 to 2002 PONTIAC AZTEK - 1994 to 2002 PONTIAC BONNEVILLE - 1994 to 2002 PONTIAC FIREBIRD - 1994 to 2002 PONTIAC GRAND AM - 1994 to 2002 PONTIAC GRAND PRIX - 1999 to 2002 PONTIAC MONTANA - 2000 to 2002 PONTIAC MONTANA EXT - 1994 PONTIAC SUNBIRD - 1995 PONTIAC SUNFIRE - 1996 to 2002 PONTIAC SUNFIRE - 1994 to 1998 PONTIAC TRANS SPORT - 1999 to 2001 PONTIAC TRANS SPORT - 2000 to 2002 SATURN LW200 - 1996 SATURN SL - 1997 SATURN SL - 1998 to 2002 SATURN SL - 2002 SATURN VUE ## Recalls for the same vehicles and component - [03V250000](/recalls/nhtsa/03V250000.md), 2003-07-15: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [00V432000](/recalls/nhtsa/00V432000.md), 2000-12-19: EQUIPMENT:OTHER:LABELS - [00V258001](/recalls/nhtsa/00V258001.md), 2000-09-08: EQUIPMENT:OTHER:LABELS - [2000080](/recalls/tc/2000080.md), 2000-03-21: Accessories - [95V224000](/recalls/nhtsa/95V224000.md), 1995-11-30: EQUIPMENT:ELECTRICAL - [94V158000](/recalls/nhtsa/94V158000.md), 1994-08-31: EQUIPMENT:APPLIANCE:AIR CONDITIONER - [94V117000](/recalls/nhtsa/94V117000.md), 1994-06-24: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL - [94V087000](/recalls/nhtsa/94V087000.md), 1994-05-09: EQUIPMENT:OTHER:LABELS ## Other bulletins for the same vehicles and component - [PIT5353](/bulletins/10252163.md), 2024-04-01, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. XM Audio Traffic And Travel Link Availability And Operation. - [PIP5601B](/bulletins/10249980.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number. - [18\-NA\-099](/bulletins/10249590.md), 2024-02-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides information for use on a Product Assistance Claim \(PAC\), which is formerly known as a Product Allegation Resolution \(PAR\) claim. - [Recalls](/bulletins/10248444.md), 2024-01-08, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Vehicle Recalls - [PIT4864F](/bulletins/10247681.md), 2023-12-26, Service bulletin: EQUIPMENT. Information On Requests To Add OnStar Bluetooth Option. - [23\-NA\-219](/bulletins/10247552.md), 2023-12-21, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories. - [PIC5588B](/bulletins/10246952.md), 2023-12-11, Service bulletin: EQUIPMENT:ELECTRICAL. Programming And Activation Of Replacement OnStar Modules. - [PIC5588A](/bulletins/10246951.md), 2023-12-11, Service bulletin: EQUIPMENT:ELECTRICAL. Programming And Activation Of Replacement OnStar Modules. - [PIT5264B](/bulletins/10245951.md), 2023-12-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States. - [PIT5264](/bulletins/10245950.md), 2023-12-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Canadian Customers Unable To Place Calls In The United States JSON: [/v1/bulletins/10168979](/v1/bulletins/10168979) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20PIC4696E&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10168979&vehicle=Service%20bulletin%20PIC4696E)