Service bulletin NTB19-106
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10168930 |
| Published by NHTSA | 2019-12-07 |
| Manufacturer's number | NTB19-106 |
| Manufacturer's date | 2019-11-25 |
| NHTSA component | EXTERIOR LIGHTING; EXTERIOR LIGHTING:HEADLIGHTS |
NHTSA's summary
2018 – 2019 ARMADA; HEADLAMP AIMING SERVICE INFORMATION When adjusting the headlamps on an Armada, make sure to follow the procedures in the Electronic Service Manual (ESM). • - Warranty claims for headlamp adjustment are subject to audit. • - Claims must have the measurements for dimension H, M, and N (shown in this bulletin) listed on the repair order and on the Technician Comments line of the claim. • - Claims submitted without these measurements may be denied. If a customer reports their headlamps are not aimed correctly: • - Follow the exact procedure in the ESM for headlamp adjustment. • - For the procedure to aim the headlamps refer to the ESM: DRIVER CONTROLS > EXTERIOR LIGHTING SYSTEM > LED HEADLAMP > PERIODIC MAINTENANCE > HEADLAMP AIMING ADJUSTMENT. • - Do not deviate from the adjustment procedure in the ESM. • - Refer to the Clarifications of the ESM Vertical Headlamp Adjustment Procedures in this bulletin.
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Lighting, Headlights
| NISSAN ARMADA | 2018, 2019 |
|---|
Listing a model year does not mean every vehicle of it is concerned: the document says which.
| P9319 Armada Lef | 2019-08-12. Service bulletin. 2019 Armada Left Headlamp Quality Action Automatic Parts Shipment |
|---|---|
| P9319 2019 Armad | 2019-08-12. Service bulletin. Left Headlamp ***** Quality Action Summary ***** Nissan is conducting a dealer inventory quality action to replace the left headlamp on specific MY2019 Armada (Y62) vehicles identified in SERVICE COMM and National Service History ? Open Campaigns. These vehicles are either currently in dealer inventory or assigned and in transit to the dealer. Due to a supplier quality issue, that has since been corrected, the driver?s side headlamp reflector may partially detach inside of the headlamp due to vibration while driving. ***** What Dealers Should Do ***** 1. Verify if vehicles currently in dealer inventory are affected by using Service Comm or National Service History ? Open Campaign I.D. P9319. - New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). - Refer to NPSB 15-460 for additional information - Please continue to check newly arriving inventory for campaign applicability. 2. Dealers should use the Electronic Service Manual (ESM) procedure to remedy any vehicle affected by this quality action. - Nissan has developed an automatic parts shipment to provide parts to dealers with affected inventory. Please see the attached list. - Dealers do not need to order parts. 3. The service department should submit the applicable warranty claims for the action performed so it can be closed in Service Comm and release the vehicle. ***** Dealer Responsibility ***** It is the dealer?s responsibility to check Service Comm or DBS National Service History ? Open Campaign using the appropriate campaign I.D for the campaign status on each affected vehicle currently in new vehicle inventory. |