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Service bulletin TechRS_NOV19_101

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168869
Published by NHTSA2019-12-06
Manufacturer's numberTechRS_NOV19_101
Manufacturer's date2019-11-27
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT

NHTSA's summary

Customer is able to unlock and lock the vehicle but not able to start vehicle

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
LAND ROVER RANGE ROVER VELAR2019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
SSM76411 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and unable to start their vehicle
TUCC_FEB2026_352026-03-04. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_FEB2026_342026-03-04. Other. There is a concern/fault with the 48Volt MHEV system.
TUCC_FEB2026_332026-03-04. Other. 12V STARTUP BATTERY FLAT - MILD HYBRID ELECTRIC VEHICLE (MHEV)
252602.027 - 12FEB262026-03-04. Service bulletin. Once the vehicle is powered down via ignition cycle, it may not restart depending on remaining residual charge.
TUCC_JAN2026_252026-02-06. Other. There is a concern with the 48Volt charging system(DC/DC) with the vehicle.
TUCC_DEC2025_392026-01-08. Other. A battery warning light on and or electrical system failure message is displayed on instrument cluster.
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_MAR2025_452025-04-07. Other. 'Stop Safely Electrical Fault Detected' warning message displayed in the message center.
SFCC_SEP2024_252024-10-07. Other. A concern has been identified where certain vehicles are failing to complete Software Over The Air (SOTA) updates, specifically Vehicle Domain Controller (VDC) PIVI and Gateway Module A (GWM). These vehicles have now been stopped from further SOTA attempts and require a wired intervention. A software update to the TCU and GWM is required