Service bulletin S19AK
A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.
| Type | Service bulletin |
|---|---|
| NHTSA id | 10168807 |
| Published by NHTSA | 2019-12-05 |
| Manufacturer's number | S19AK |
| Manufacturer's date | 2019-11-21 |
| NHTSA component | SEATS |
NHTSA's summary
Attention HSM Customer: HSM Transportation & Specialty Manufacturing Company (HSM) has reviewed reports of school bus seat foam separation occurring at the adhesive seam along the seat back. HSM will continue addressing these occurrences through the normal warranty process. HSM has also developed an alternative solution to complete seat back foam replacement. A Voluntary Technical Service Bulletin and related parts are being made available for order now at no cost. The repair kit is available as #KIT-118 and a single kit includes enough materials to repair (4) seats. HSM will cover shipping and handling costs and ship directly to a customer's indicated address. We ask that any claimed chargebacks from Dealerships and Distributors be submitted directly to HSM Quality. Installation labor to perform these repairs is defined at 15.5 minutes per seat, following documented instruction INS-196, at a labor rate of $45 an hour. HSM has determined all school bus seats utilizing HSM foam inside the seat back and manufactured from January 2017 to August 2019 may require attention. If there is a performance question, please contact HSM or your original equipment manufacturer. Sincerely, Christopher L. Murphy Director of Quality Assurance E: clmurphy@hsmsolutions.com P: 479-646-6161 ext 348
The document
The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.
Components
Seats
| BLUE BIRD BBCV | 2017 to 2021 |
|---|---|
| BLUE BIRD T3FE | 2017 to 2021 |
Listing a model year does not mean every vehicle of it is concerned: the document says which.