# Service bulletin SBA0291\_Velvac

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10168784
- Published by NHTSA: 2019\-12\-05
- Manufacturer's number: SBA0291\_Velvac
- Manufacturer's date: 2019\-12\-04
- NHTSA component: ELECTRICAL SYSTEM; EQUIPMENT

## NHTSA's summary

The purpose of the service bulletin is to inform all REV dealers about a service bulletin released by Velvac on November 1, 2019, regarding a manual software update needed for certain Velvac Video Data Server\* \(VDS\) units. A list of Velvac VDS serial numbers in need of the manual update appears on Page 2 of this bulletin. CONDITION: On November 3rd, 2019 the Global Positioning System \(GPS\) stopped reporting the correct time on the Net Hub connected to the Road\-iQ\* system. This will prevent the system from receiving and allowing software updates to be downloaded automatically. \* This system is set up for Blind Spot Detection. It is installed as standard equipment on model year 2020 Class A diesel products and as an option on 2020 gas products. CORRECTION: The information from Velvac may be used to arrange a manual software update. It will be necessary to contact Velvac to obtain an operating system fi le via email. Also required is a laptop computer with Wi\-Fi capability and the serial number of the Road\-iQ Video Data Server. Please refer to the attached Velvac Service Bulletin for further details.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168784-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168784-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2016 AMERICAN COACH AMERICAN DREAM
- 2019 AMERICAN COACH AMERICAN DREAM
- 2020 FLEETWOOD DISCOVERY
- 2020 FLEETWOOD PACE ARROW
- 2020 HOLIDAY RAMBLER ENDEAVOR
- 2020 HOLIDAY RAMBLER NAVIGATOR

JSON: [/v1/bulletins/10168784](/v1/bulletins/10168784)

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