Service bulletin SBA0291_Velvac

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

The purpose of the service bulletin is to inform all REV dealers about a service bulletin released by Velvac on November 1, 2019, regarding a manual software update needed for certain Velvac Video Data Server* (VDS) units. A list of Velvac VDS serial numbers in need of the manual update appears on Page 2 of this bulletin. CONDITION: On November 3rd, 2019 the Global Positioning System (GPS) stopped reporting the correct time on the Net Hub connected to the Road-iQ* system. This will prevent the system from receiving and allowing software updates to be downloaded automatically. * This system is set up for Blind Spot Detection. It is installed as standard equipment on model year 2020 Class A diesel products and as an option on 2020 gas products. CORRECTION: The information from Velvac may be used to arrange a manual software update. It will be necessary to contact Velvac to obtain an operating system fi le via email. Also required is a laptop computer with Wi-Fi capability and the serial number of the Road-iQ Video Data Server. Please refer to the attached Velvac Service Bulletin for further details.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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