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Service bulletin E240

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168654
Published by NHTSA2019-12-04
Manufacturer's numberE240
Manufacturer's date2019-11-27
NHTSA componentVEHICLE SPEED CONTROL

NHTSA's summary

Fix As Fail-Shudder sensation near the governed vehicle speed when using cruise control due to excessive control messaging from VECU. A VECU software update is available to correct the condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Throttle and cruise control

Vehicles listed
KENWORTH T6802019, 2020
KENWORTH T8802019, 2020
KENWORTH W9902019, 2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
36-0052020-02-05. Service bulletin. Information Only - Driver Performance Assistance (DPA) Coasting and Braking Scores Not Incrementing, Stays at 50%. The average score will never change nor create driver assistance popups based upon driver’s actions. A future software update will resolve the issue. This bulletin will be updated when the software update becomes available.