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Service bulletin 21-037-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168474
Published by NHTSA2019-12-02
Manufacturer's number21-037-19
Manufacturer's date2019-10-23
NHTSA componentELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

NHTSA's summary

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Rough and/or erratic shifting between gears during normal drive cycles.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Transmission and driveline, Automatic transmission, Transmission control module

Vehicles listed
DODGE DURANGO2020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S18080001522023-04-17. Service bulletin. CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration
21027222022-10-31. Service bulletin. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition: Poor coast down quality (bump/clunk) at approximately 16-32 kph (10-20 mph) range in manual mode.
S21250000022022-09-26. Service bulletin. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
S21250000022022-05-31. Service bulletin. Customer complaint includes a Mil-on condition. Upon further investigation, one or more of the following fault codes may be set in the PCM:
90045092022-05-31. Service bulletin. Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold
S20080001042020-08-24. Service bulletin. During A WiTech Session The ABS And Traction Control Lights Turn On. Multiple ABS And PCM DTC?s Set
21-021-202020-05-18. Service bulletin. Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software. The customer may notice the following condition:A loud whistle noise upon engine start up. Rough and/or erratic shifting between gears during normal drive cycles.
18-075-192019-12-02. Service bulletin. Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software. The customer may comment on the following condition: Perceive rough and/or erratic transmission shifting between gears during normal drive cycles.