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Service bulletin 08-099-19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10168456
Published by NHTSA2019-12-02
Manufacturer's number08-099-19
Manufacturer's date2019-10-11
NHTSA componentELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

NHTSA's summary

Splash Screen Displays Incorrect Logo In The Electronic Vehicle Information Center (EVIC) This bulletin involves a vehicle reconfiguration for proper operation of the Instrument Cluster display. The customer may notice: When the vehicle is first started, Laramie is displayed in the cluster, when Lone Star should be displayed.Fig. 1. Cluster Splash Screen Logos

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Instrument cluster

Vehicles listed
RAM 15002020

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
S20080001052023-01-09. Service bulletin. Remote Start Inoperative
S210800006012022-09-26. Service bulletin. Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
S21080000602022-09-26. Service bulletin. Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
S2108000006 Rev.2022-07-18. Service bulletin. Cluster Speedometer Digital Value Appears Slightly Discolored
S21080000062022-07-18. Service bulletin. Cluster Speedometer Digital Value Appears Slightly Discolored
S20240000032020-04-27. Service bulletin. Customer Indicates A Whistle Noise From Dash During Certain Driving Parameters.
546382019-07-15. Service bulletin. ASH RECEIVER - INSTRUMENT PANEL