# Service bulletin 9004144

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10168382
- Published by NHTSA: 2019\-12\-02
- Manufacturer's number: 9004144
- Manufacturer's date: 2019\-10\-11
- NHTSA component: EQUIPMENT

## NHTSA's summary

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop\-up on each key cycle after a radio FOTA \(Firmware Update Over the Air\) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168382-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168382-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2015 to 2017 CHRYSLER 200
- 2015 to 2017 CHRYSLER 300
- 2015 to 2017 DODGE CHALLENGER
- 2015 to 2017 DODGE CHARGER
- 2014 to 2017 DODGE DURANGO
- 2014 to 2015 DODGE VIPER
- 2016 to 2017 DODGE VIPER COUPE
- 2014 to 2016 FIAT 500L
- 2014 to 2017 JEEP CHEROKEE
- 2014 to 2017 JEEP GRAND CHEROKEE
- 2013 to 2017 RAM 1500
- 2013 to 2017 RAM 2500
- 2013 to 2017 RAM 3500
- 2013 to 2017 RAM 4500

## Recalls for the same vehicles and component

- [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories
- [2018230](/recalls/tc/2018230.md), 2018-05-03: Accessories
- [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories
- [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT
- [17V543000](/recalls/nhtsa/17V543000.md), 2017-08-31: EQUIPMENT:OTHER:LABELS; WHEELS:RIM
- [16V686000](/recalls/nhtsa/16V686000.md), 2016-09-23: EQUIPMENT
- [2016214](/recalls/tc/2016214.md), 2016-05-12: Accessories
- [2016039](/recalls/tc/2016039.md), 2016-01-27: Accessories
- [2015588](/recalls/tc/2015588.md), 2015-12-09: Accessories
- [2015476](/recalls/tc/2015476.md), 2015-10-16: Accessories

## Other bulletins for the same vehicles and component

- [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair.
- [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.
- [9100263](/bulletins/10247412.md), 2023-12-18, Service bulletin: EQUIPMENT; SEATS. Dynamic Sensor Prior to replacing this part, please ensure all the pre\-diagnostic \& diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A\-28, U0125\-00, or C006A\-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal \& installation guidance called out in the service manual before replacement.
- [Recall06A](/bulletins/10244433.md), 2023-10-30, Service bulletin: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; EQUIPMENT:OTHER:LABELS. Emissions Recall 06A \- Vehicle Emission Control Information Label
- [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC
- [93023](/bulletins/10243208.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-16\-03 \- "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC \(Rev. B\)
- [9100196](/bulletins/10242717.md), 2023-09-25, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used
- [0813523](/bulletins/10239985.md), 2023-07-31, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY. UCQ UAQ UAS Radio Enhancements Software Updated to 16.2 Customers may experience one or more of the following: ? Vehicle has lost connectivity after radio swap or battery disconnect. This bulletin involves inspecting and if required, updating the radio to software: 16.12.
- [1804823](/bulletins/10236933.md), 2023-05-30, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. wiTECH Small Leak Verification Test \(SLVT\) \- P0456\-EVAP SYSTEM SMALL LEAK
- [2102714](/bulletins/10232011.md), 2023-02-21, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Service Bulletin/RRT 21\-027\-14/14\-070 Superseded By Customer Satisfaction Notification

JSON: [/v1/bulletins/10168382](/v1/bulletins/10168382)

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