# Service bulletin 010089010N A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10168204 - Published by NHTSA: 2019\-11\-25 - Manufacturer's number: 010089010N - Manufacturer's date: 2019\-10\-02 - NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL ## NHTSA's summary This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets \(CCVS\). ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168204-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10168204-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories, Labels and manuals ## Vehicles listed - 2016 to 2019 BUICK CASCADA - 2008 to 2020 BUICK ENCLAVE - 2013 to 2020 BUICK ENCORE - 2016 to 2020 BUICK ENVISION - 2007 to 2019 BUICK LACROSSE - 2007 to 2011 BUICK LUCERNE - 2012 BUICK LUCERNE - 2007 BUICK RAINIER - 2011 to 2020 BUICK REGAL - 2007 BUICK RENDEZVOUS - 2007 BUICK TERRAZA - 2008 BUICK TERRAZA - 2012 to 2017 BUICK VERANO - 2013 to 2019 CADILLAC ATS - 2020 CADILLAC CT4 - 2020 CADILLAC CT5 - 2016 to 2020 CADILLAC CT6 - 2007 to 2019 CADILLAC CTS - 2007 to 2011 CADILLAC DTS - 2014 to 2017 CADILLAC ELR - 2007 to 2020 CADILLAC ESCALADE - 2007 to 2016 CADILLAC ESCALADE ESV - 2017 to 2020 CADILLAC ESCALADE ESV - 2007 to 2013 CADILLAC ESCALADE EXT - 2007 to 2016 CADILLAC SRX - 2007 to 2011 CADILLAC STS - 2007 to 2009 CADILLAC XLR - 2019 to 2020 CADILLAC XT4 - 2017 to 2020 CADILLAC XT5 - 2020 CADILLAC XT6 - 2013 to 2019 CADILLAC XTS - 2016 CHEVROLET 3500 - 2018 CHEVROLET 3500 - 2019 to 2020 CHEVROLET 4500HD - 2019 to 2020 CHEVROLET 5500HD - 2019 CHEVROLET 6500 - 2007 to 2013 CHEVROLET AVALANCHE - 2009 to 2011 CHEVROLET AVEO - 2019 to 2020 CHEVROLET BLAZER - 2017 to 2020 CHEVROLET BOLT EV - 2007 to 2009 CHEVROLET C SERIES - 2010 to 2020 CHEVROLET CAMARO - 2011 to 2017 CHEVROLET CAPRICE - 2013 to 2014 CHEVROLET CAPTIVA - 2012 CHEVROLET CAPTIVA SPORT - 2014 to 2017 CHEVROLET CHEVEROLET SS - 2015 to 2016 CHEVROLET CITY EXPRESS - 2007 to 2010 CHEVROLET COBALT - 2007 to 2012 CHEVROLET COLORADO - 2015 to 2020 CHEVROLET COLORADO - 2007 to 2020 CHEVROLET CORVETTE - 2011 to 2019 CHEVROLET CRUZE - 2007 to 2020 CHEVROLET EQUINOX - 2007 to 2020 CHEVROLET EXPRESS - 2007 to 2011 CHEVROLET HHR - 2007 to 2020 CHEVROLET IMPALA - 2016 to 2020 CHEVROLET LOW CAB FORWARD 3500 - 2016 to 2020 CHEVROLET LOW CAB FORWARD 4500 - 2017 to 2020 CHEVROLET LOW CAB FORWARD 5500 - 2018 to 2020 CHEVROLET LOW CAB FORWARD 6500 - 2007 to 2020 CHEVROLET MALIBU - 2007 CHEVROLET MONTE CARLO - 2017 CHEVROLET SILVERADO - 2007 to 2020 CHEVROLET SILVERADO 1500 - 2007 to 2020 CHEVROLET SILVERADO 2500 - 2007 to 2020 CHEVROLET SILVERADO 3500 - 2019 to 2020 CHEVROLET SILVERADO 4500 - 2020 CHEVROLET SILVERADO 5500 - 2019 CHEVROLET SILVERADO 6500 - 2012 to 2020 CHEVROLET SONIC - 2013 to 2015 CHEVROLET SPARK - 2018 to 2020 CHEVROLET SPARK - 2014 to 2017 CHEVROLET SPARK EV - 2007 to 2020 CHEVROLET SUBURBAN - 2009 CHEVROLET T SERIES - 2010 CHEVROLET T SERIES - 2007 to 2020 CHEVROLET TAHOE - 2007 to 2009 CHEVROLET TRAILBLAZER - 2009 to 2020 CHEVROLET TRAVERSE - 2017 to 2020 CHEVROLET TRAX - 2007 to 2009 CHEVROLET UPLANDER - 2011 to 2019 CHEVROLET VOLT - 2007 to 2010 CHEVROLET W\-SERIES - 2019 CHEVROLET duplicate SILVERADO 5500 - 2007 to 2020 GMC ACADIA - 2007 to 2009 GMC C SERIES - 2007 to 2012 GMC CANYON - 2015 to 2020 GMC CANYON - 2007 to 2009 GMC ENVOY - 2010 GMC G VAN BUS - 2007 to 2020 GMC SAVANA - 2017 GMC SIERRA - 2007 to 2020 GMC SIERRA 1500 - 2007 to 2020 GMC SIERRA 2500 - 2007 to 2020 GMC SIERRA 3500 - 2007 to 2013 GMC SIERRA DENALI - 2015 to 2016 GMC SIERRA DENALI - 2018 to 2019 GMC SIERRA DENALI - 2010 to 2018 GMC TERRAIN - 2020 GMC TERRAIN - 2007 to 2010 GMC TOPKICK - 2007 to 2010 GMC W\-SERIES - 2007 to 2020 GMC YUKON - 2007 to 2013 GMC YUKON DENALI - 2007 to 2013 GMC YUKON DENALI XL - 2007 to 2011 GMC YUKON XL - 2012 to 2014 GMC YUKON XL - 2015 to 2020 GMC YUKON XL - 2007 to 2010 HUMMER H2 - 2007 to 2010 HUMMER H3 - 2010 PONTIAC G3 - 2007 to 2010 PONTIAC G5 - 2007 to 2010 PONTIAC G6 - 2008 to 2010 PONTIAC G8 - 2007 to 2008 PONTIAC GRAND PRIX - 2007 PONTIAC GTO - 2007 to 2009 PONTIAC MONTANA - 2007 to 2009 PONTIAC PURSUIT - 2007 to 2010 PONTIAC SOLSTICE - 2007 to 2009 PONTIAC TORRENT - 2007 to 2010 PONTIAC VIBE - 2007 to 2009 SAAB 9\-7X - 2008 to 2009 SATURN ASTRA - 2010 SATURN ASTRA - 2007 to 2010 SATURN AURA - 2007 SATURN ION - 2007 to 2010 SATURN OUTLOOK - 2007 SATURN RELAY - 2008 SATURN RELAY - 2007 to 2010 SATURN SKY - 2007 to 2010 SATURN VUE ## Recalls for the same vehicles and component - [2022160](/recalls/tc/2022160.md), 2022-03-31: Accessories - [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER - [2021151](/recalls/tc/2021151.md), 2021-03-15: Label - [2020165](/recalls/tc/2020165.md), 2020-04-16: Accessories - [2019494](/recalls/tc/2019494.md), 2019-10-03: Accessories - [19V428000](/recalls/nhtsa/19V428000.md), 2019-06-11: EQUIPMENT - [2019205](/recalls/tc/2019205.md), 2019-04-26: Accessories - [2018212](/recalls/tc/2018212.md), 2018-04-27: Accessories - [18V267000](/recalls/nhtsa/18V267000.md), 2018-04-26: EQUIPMENT - [13V544000](/recalls/nhtsa/13V544000.md), 2015-10-30: EQUIPMENT:OTHER:LABELS ## Other bulletins for the same vehicles and component - [PI0572B](/bulletins/10254240.md), 2024-05-06, Service bulletin: EQUIPMENT. Information on COAX Repair Kit Availability. - [PI0488C](/bulletins/10254219.md), 2024-05-06, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; POWER TRAIN. Diagnostic Information for Transmission. - [PI0476A](/bulletins/10254216.md), 2024-05-06, Service bulletin: EQUIPMENT. Revised Installation Instructions for Accessory Windbreak. - [PI0408A](/bulletins/10254205.md), 2024-05-06, Service bulletin: TIRES; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Information on Tire Rotation Recommendations. - [23\-NA\-064](/bulletins/10254014.md), 2024-05-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships. - [21\-NA\-249](/bulletins/10253789.md), 2024-05-01, Service bulletin: EQUIPMENT. This service bulletin provides repair information to correct a customer concern of the carpet appearance near the center console area. - [PI0718B](/bulletins/10253616.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Audio System Speaker Rattle, Buzz Noise, Poor Sound - [PI0693C](/bulletins/10253609.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Unable to Access MP3 Files on CD, Bluetooth Connectivity, No Audio After a Bluetooth CALL. - [PI0689B](/bulletins/10253606.md), 2024-04-29, Service bulletin: EQUIPMENT. Tool or Utility Box Sagging, Mis\-aligned. - [PI0688F](/bulletins/10253605.md), 2024-04-29, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI. Poor Voice Quality During Bluetooth Call or OnStar® Personal Call. 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