# Service bulletin TJ32288.1.4\-2017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10167940
- Published by NHTSA: 2019\-11\-18
- Manufacturer's number: TJ32288.1.4\-2017
- Manufacturer's date: 2017\-04\-28
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

This is a Technical Journal: Low Battery Message, Engine Remote Start inop, flat 12V battery Service: The most recent VCM software release can cause any or all of the above symptoms. \*The current solution is to install VCM repair software by following the procedure below: 1. Perform a Total Upgrade according to TJ 31543 to bring all vehicle nodes to the latest software status. The Upgrades list in VIDA should be empty before proceeding. \*2. Download the appropriate SP below to prevent the above symptoms and re\-enable ERS XC90: SP 31676890, CMQ VCM Fix S90: SP 31676891, CMQ VCM Fix 3. Drive the vehicle over 20mph to release the VCM from diagnostic mode. ERS will be unavailable until this is done. 4. Close and lock the vehicle for 3\+ minutes to allow the network to shut down before testing ERS. PLEASE NOTE \- DO NOT perform a Total Upgrade or VCM Upgrade after performing this procedure \(they will now appear in the Upgrades list\). Doing so will re\-install the affected software. \- Not all battery drains are caused by this issue. \*The repair software will be integrated with regular VCM Upgrade/Reload and Total Upgrade/PDS/Service 2.0 packages in the coming weeks \*This TJ will be updated when the updated software packages are available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10167940-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10167940-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2017 VOLVO S90
- 2017 VOLVO V90
- 2017 VOLVO V90CC
- 2017 VOLVO XC90
- 2017 VOLVO XC90H

## Recalls for the same vehicles and component

- [21V273000](/recalls/nhtsa/21V273000.md), 2021-04-21: ELECTRICAL SYSTEM:SOFTWARE
- [18V800000](/recalls/nhtsa/18V800000.md), 2018-11-13: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [34295.9.0](/bulletins/11031099.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG \- High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.\&\#13; Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
- [36916](/bulletins/11021914.md), 2025-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: VCM Backup Battery Replacement with VCM\-U105000. Replace the VCM Backup Battery and download the relevant Software.
- [35755](/bulletins/11020542.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [35755](/bulletins/11020526.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [36961](/bulletins/11016902.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Service:\&\#13; Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.\&\#13;
- [TJ 34295](/bulletins/11016900.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.
- [TJ36961.2.1\-2024\-08\-07](/bulletins/11007932.md), 2024-09-19, Other: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Improved 12V battery test in VIDA
- [TJ27536.21.1\-2024\-08\-07](/bulletins/11007925.md), 2024-09-19, Other: ELECTRICAL SYSTEM. Information about valid Software partnumbers to order and download Software for "PDS" Pre\-Delivery Service
- [36845](/bulletins/11006576.md), 2024-08-21, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: SPA/CMA \- 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.
- [TJ36845.1.6\-2024\-06\-19](/bulletins/11006562.md), 2024-08-21, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: SPA/CMA \- 12V Battery Testing / Maintenance Guide. After capturing a NEW VIDA readout, conduct the steps in VIDA.

JSON: [/v1/bulletins/10167940](/v1/bulletins/10167940)

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