# Service bulletin TJ20402.3.4\-2017

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10167887
- Published by NHTSA: 2019\-11\-18
- Manufacturer's number: TJ20402.3.4\-2017
- Manufacturer's date: 2017\-02\-15
- NHTSA component: ELECTRICAL SYSTEM; STRUCTURE

## NHTSA's summary

Technical Journal TITLE : The Error Frame Finder \(EFF\) can be an aid in fault tracing intermittent CAN network problems by providing a visible indication of error frames that are being transmitted on the network when the fault becomes active. The advantage of using the EFF function is that error frames are usually transmitted on the network before a vehicle symptom can occur. Hence, if the fault is very intermittent in nature, it may be possible, for example, to induce the wiring fault for a short duration by manipulating the vehicle harnesses and connectors. The electrical fault will occur and be detected by the EFF without ever having a vehicle symptom appear. The instructions for setting up the tool have been simplified.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10167887-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10167887-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame, Electrical system

## Vehicles listed

- 2007 to 2013 VOLVO C30
- 2014 VOLVO C30
- 1998 to 2004 VOLVO C70
- 2005 VOLVO C70
- 2006 to 2013 VOLVO C70
- 2014 VOLVO C70
- 2000 to 2011 VOLVO S40
- 2012 VOLVO S40
- 2001 to 2009 VOLVO S60
- 2011 to 2017 VOLVO S60
- 1998 to 2000 VOLVO S70
- 1999 to 2016 VOLVO S80
- 1997 VOLVO S90
- 1998 VOLVO S90
- 2017 VOLVO S90
- 2000 to 2004 VOLVO V40
- 2005 to 2008 VOLVO V40
- 2005 to 2011 VOLVO V50
- 2012 VOLVO V50
- 2015 to 2018 VOLVO V60
- 2016 to 2018 VOLVO V60CC
- 1998 to 2010 VOLVO V70
- 1997 VOLVO V90
- 1998 VOLVO V90
- 2017 VOLVO V90
- 2017 VOLVO V90CC
- 2010 to 2017 VOLVO XC60
- 2001 to 2003 VOLVO XC70
- 2004 to 2015 VOLVO XC70
- 2003 to 2014 VOLVO XC90
- 2015 VOLVO XC90
- 2016 to 2017 VOLVO XC90
- 2016 to 2017 VOLVO XC90H

## Recalls for the same vehicles and component

- [21V273000](/recalls/nhtsa/21V273000.md), 2021-04-21: ELECTRICAL SYSTEM:SOFTWARE
- [18V800000](/recalls/nhtsa/18V800000.md), 2018-11-13: ELECTRICAL SYSTEM:SOFTWARE
- [2016197](/recalls/tc/2016197.md), 2016-05-04: Electrical
- [2015388](/recalls/tc/2015388.md), 2015-09-02: Electrical
- [15V555000](/recalls/nhtsa/15V555000.md), 2015-09-02: ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
- [13V377000](/recalls/nhtsa/13V377000.md), 2013-08-21: ELECTRICAL SYSTEM
- [12V101000](/recalls/nhtsa/12V101000.md), 2012-03-14: STRUCTURE:BODY
- [12V075000](/recalls/nhtsa/12V075000.md), 2012-02-28: ELECTRICAL SYSTEM:WIRING
- [2011124](/recalls/tc/2011124.md), 2011-03-18: Structure
- [11V186000](/recalls/nhtsa/11V186000.md), 2011-03-18: STRUCTURE:FRAME AND MEMBERS

## Other bulletins for the same vehicles and component

- [35503.4.0](/bulletins/11033729.md), 2026-06-08, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: Panoramic sunroof, sealing strip has a gap
- [34295.9.0](/bulletins/11031099.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Text plus 2 attachments 1 PDF and 1 PNG \- High Voltage Battery repairs. Always repair the battery according to the methods in VIDA. This TJ is a guide to the kinds of repairs that can be done instead of a complete HV battery replacement.\&\#13; Parts, methods, and tools are now available to repair almost all faults within the High Voltage Battery.
- [33183.9.1](/bulletins/11031095.md), 2026-04-07, Service bulletin: STRUCTURE:BODY. This is a Technical Journal: If a vehicle with panorama roof shows symptom of a rattling noise when opening, follow the description under Service. If the analysis shows that the rattling noise comes from the roller blind, similar to the noise in the attached file, replace the roller blind according to VIDA.\&\#13;
- [36902](/bulletins/11027185.md), 2026-01-07, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 2 jpeg files and 1 mp4 file \- If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.\&\#13;
- [TJ36902.1.0\-2025\-10\-31](/bulletins/11026736.md), 2025-12-22, Service bulletin: STRUCTURE:BODY. This is a TJ \- Text plus 2 jpeg files and 1 mp4 file \- If customer complains of the hood being hard to close or "Open Hood" DIM message, please follow advice under "service". And before replacing any parts, follow the 3 steps in the instructions.
- [36916](/bulletins/11021914.md), 2025-08-18, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: VCM Backup Battery Replacement with VCM\-U105000. Replace the VCM Backup Battery and download the relevant Software.
- [35755](/bulletins/11020542.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [35755](/bulletins/11020526.md), 2025-07-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: BEV and LR\-PHEV SW Update for High Voltage Battery Balancer. The Balancer software must be upgraded to version OTG\_192\-411899\-H00\-029 or higher
- [36961](/bulletins/11016902.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: Improved 12V battery test in VIDA. Service:\&\#13; Don´t charge the battery before the test, jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.\&\#13;
- [TJ 34295](/bulletins/11016900.md), 2025-04-09, Service bulletin: ELECTRICAL SYSTEM. This is a Technical Journal: High Voltage Battery repairs. Always repair the battery according to the methods in VIDA.

JSON: [/v1/bulletins/10167887](/v1/bulletins/10167887)

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