# Service bulletin 19\-BE\-015H\-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10167763
- Published by NHTSA: 2019\-11\-18
- Manufacturer's number: 19\-BE\-015H\-1
- Manufacturer's date: 2019\-10\-18
- NHTSA component: EQUIPMENT:ELECTRICAL; EQUIPMENT

## NHTSA's summary

This bulletin contains information regarding the clock display on certain Navigation \(AVN 4.0\) head units. This procedure is specifically for the clock date and time not displaying which started appearing around August 17, 2019. Other similar concerns which were opened before this date are a different root cause and will not be resolved by this information. An example of the clock concern is shown in the screenshot below:

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10167763-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10167763-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2015 to 2017 HYUNDAI AZERA
- 2017 to 2018 HYUNDAI ELANTRA
- 2016 HYUNDAI ELANTRA GT
- 2017 HYUNDAI ELANTRA GT
- 2015 to 2016 HYUNDAI GENESIS
- 2018 HYUNDAI IONIQ HYBRID
- 2018 HYUNDAI IONIQ PLUG\-IN HYBRID
- 2017 to 2018 HYUNDAI SANTA FE
- 2017 to 2018 HYUNDAI SANTA FE SPORT
- 2015 to 2017 HYUNDAI SONATA
- 2016 to 2017 HYUNDAI SONATA HYBRID
- 2016 to 2017 HYUNDAI SONATA PLUG\-IN HYBRID
- 2016 to 2017 HYUNDAI TUCSON
- 2016 to 2017 HYUNDAI VELOSTER

## Recalls for the same vehicles and component

- [2016125](/recalls/tc/2016125.md), 2016-03-21: Accessories

## Other bulletins for the same vehicles and component

- [24\-01\-009H](/bulletins/10251276.md), 2024-03-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES. This bulletin provides the service procedure to: 1\) Upgrade the IBU/BCM \(Integrated Body Control Unit/Body Control Module\) to revise the OEM Hyundai burglar alarm system operation and ignition start logic and 2\) Install two anti\-theft decals for the front windows. Additional decals may also be installed in the rear windows at customer’s discretion.
- [24\-01\-009H](/bulletins/10251275.md), 2024-03-05, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES. Hyundai has launched an anti\-theft software upgrade and window decal campaign \(Campaign 993\), combined with an anti\-theft steering wheel lock campaign \(Campaign P32\), and anti\-theft ignition cylinder protector campaign \(Campaign 9A5\) in response to an increase in thefts of certain 2011\-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be upgraded with the software \(Campaign 993\), Hyundai is offering customers an anti\-theft ignition cylinder protector to be installed on their vehicle. This Dealer Best Practices Guide provides information to assist dealership personnel with customer questions relating to the immobilizer software upgrade, window decals and steering wheel lock anti\-theft solutions available from HMA through Hyundai dealers.
- [23\-BE\-007H](/bulletins/10240087.md), 2023-08-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE; ELECTRICAL SYSTEM. This Service Information bulletin provides information on how to update the Apple Carplay software from Hyundai’s Navigation Updates page. The current version of Google Maps has 10 times the data transmission compared to the previous version. As a countermeasure, an update with a frame skip logic has been added to resolve the data congestion with Google Maps.
- [23\-01\-014H\-5](/bulletins/10240081.md), 2023-08-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES. Hyundai has launched an anti\-theft software upgrade and window decal campaign \(Campaign 993\), combined with an anti\-theft steering wheel lock campaign \(Campaign P32\), in response to an increase in thefts of certain 2011\-2022MY Hyundai vehicles not equipped with engine immobilizers targeted through social media. For certain vehicles that cannot be updated with the software \(Campaign 993\), Hyundai is offering customers steering wheel locks at the dealer \(Campaign P32\).
- [22\-01\-023H\-2](/bulletins/10227320.md), 2022-12-07, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ENGINE AND ENGINE COOLING. Certain vehicles may experience the Check Engine warning lamp illuminated with DTC P1326 and/or engine may exhibit abnormal noise, or no crank/no start condition related to connecting rod bearing wear or damage. This Dealer Best Practice outlines the service process to inspect the vehicle and replace the engine or update the engine ECU software based on the inspection results, as well as related warranty coverage for the conditions outlined above.
- [22\-EM\-006H\-2](/bulletins/10227316.md), 2022-12-07, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ENGINE AND ENGINE COOLING. The warranty coverage for engine repair or replacement regarding engine damage or malfunction from connecting rod bearing wear has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, whichever occurs first, and is valid for original and subsequent owners. Commercial entities and individuals engaged in the buying, selling, leasing, or renting of motor vehicles, as well as salvaged vehicles, are ineligible for the extended warranty.
- [22\-GI\-006G](/bulletins/10217310.md), 2022-08-05, Service bulletin: EQUIPMENT:OTHER:LABELS; EQUIPMENT. Effective June 2, 2008, Federal Motor Vehicle Safety Standard 110 \(FMVSS 110\) sets a threshold for correcting load capacity information indicated on tire placards when the vehicle weight has been increased before retail sale. This limit is the lesser of 1.5% of the Gross Vehicle Weight Rating or 100 pounds. If the total added weight exceeds the lesser of the limit, a label \(See Figure 1\) must be added to the driver\-side B\-pillar within 25mm \(1 inch\) of the original tire placard. NOTE: Effective immediately, all ports will stop the installation of the Load Capacity Label when there are no port accessories installed.
- [22\-AT\-007H](/bulletins/10213721.md), 2022-06-10, Service bulletin: POWER TRAIN; EQUIPMENT. Certain vehicles \(listed below\) equipped with 7\-speed Double Clutch Transmissions \(DCT\) may exhibit abnormal vibration at low speeds. This bulletin outlines the procedures for diagnosing clutch judder, updating the Transmission Control Unit \(TCU\) with revised logic, and/or replacing the Double Clutch.
- [22\-ST\-001H](/bulletins/10207815.md), 2022-02-08, Service bulletin: STEERING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. The warranty coverage for certain 2015\-2017MY Sonata \(LFa\) and Sonata HEV/PHEV \(LF HEV/PHEV\) vehicles exhibiting reduced power steering assist and/or motor driven power steering \(MDPS\) warning lamp has been extended to 15 years or 150,000 miles from the date of original retail delivery or date of first use, whichever occurs first. Refer to the warranty, service parts information, and diagnostic information outlined in this bulletin.
- [22\-EM\-004H](/bulletins/10207813.md), 2022-02-08, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides additional service diagnostic information and repair procedures related to Electric Waste Gate Actuator \(EWGA\) equipped vehicles listed below. Refer to the applicable Engine Control / Fuel System sections in the Shop Manual, and then follow the procedures outlined in this bulletin whenever a vehicle with the following symptom\(s\) are being diagnosed: ➢ Check Engine Light illumination with EWGA related DTC. ➢ Intermittently high/low turbocharger boost pressures. ➢ Abnormal noise from the turbocharger.

JSON: [/v1/bulletins/10167763](/v1/bulletins/10167763)

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