# Service bulletin ONL6GP11082019\_2

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10167738
- Published by NHTSA: 2019\-11\-16
- Manufacturer's number: ONL6GP11082019\_2
- Manufacturer's date: 2019\-11\-08
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Owner Notification Letter \- On 2019\-20 Pilot EX, EX\-L, Touring, and Elite trim levels, the Display Audio screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10167738-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10167738-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2019 to 2020 HONDA PILOT

## Recalls for the same vehicles and component

- [20V440000](/recalls/nhtsa/20V440000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
- [20V439000](/recalls/nhtsa/20V439000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [A24\-061](/bulletins/11025607.md), 2025-11-19, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger due to software specifications that can cause some phones to have issues charging.
- [ATI\&08072025902](/bulletins/11021956.md), 2025-08-18, Other: ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2022\-2025 Passport Blacks, TrailSports \& 2019\-2022 Pilots with a customer complaint of the taillight and/or brake light being inoperative. Vehicles may also have the A6 10A or C27 7.5A fuse blown. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [A24\-061](/bulletins/11009193.md), 2024-10-25, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- [A24\-061](/bulletins/11008043.md), 2024-09-26, Service bulletin: ELECTRICAL SYSTEM. Service Bulletin \- The wireless charger starts charging the phone and then stops charging, even when the phone remains in the correct position on the charger.
- [A23\-023](/bulletins/10234629.md), 2023-04-22, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE AND ENGINE COOLING. Service Bulletin \- The engine will not crank on initial startup after precipitation and sub\-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- [A23\-008](/bulletins/10231048.md), 2023-02-03, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Service Bulletin \- Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.
- [ATI\&01032023907](/bulletins/10229686.md), 2023-01-11, Service bulletin: FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:DELIVERY:PRESSURE SENSOR; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is investigating certain 2020\-2022 Accords, CR\-Vs, Odysseys, Passports, Pilots, Ridgelines, 2020 Fits, 2020\-2021 Civic Hatchbacks, 2020\-2023 Civic Sedans/Coups with a customer complaint of the Check Engine Light \(CEL\) on \& the DTC P0087 \(Fuel Rail Pressure Too Low \[Loss of Fuel Pressure\]\) stored. In some cases, the customer may also experience such conditions as engine hard to start, no start or start \& stumble in conjunction with CEL. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
- [ABOM01062023](/bulletins/10229678.md), 2023-01-11, Service bulletin: ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR; ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Dealer Message \- During development, the idle stop enable criteria was mis\-set allowing idle stop to improperly engage while battery health is low. Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not automatically restart. In most cases, the client can immediately restart the vehicle by selecting Park and pushing the Start button.
- [A23\-009](/bulletins/10229676.md), 2023-01-11, Service bulletin: ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR; ELECTRICAL SYSTEM:SOFTWARE. Service Bulletin \- Under certain circumstances, after coming to a stop and engaging idle stop, the vehicle may not restart automatically due to excessive cylinder pressure and/or low cranking torque. Typically, the customer can immediately restart the vehicle by selecting Park and pressing the ENGINE START/STOP button. NOTE: If 23\-008 Product Update: PGM\-FI Idle Stop Software Update is applicable to the VIN, the PGM\-FI software must be updated first before the warranty extension applies. Honda is extending the warranty coverage for valve adjustment and starter replacement related to this condition to 10 years from the original date of purchase with no mileage limitation.
- [A23\-008](/bulletins/10229675.md), 2023-01-11, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING; ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR. Service Bulletin \- Under certain circumstances, after coming to a stop and the idle stop feature engages, the vehicle may not automatically restart. Typically, the customer can immediately restart the vehicle by selecting Park and pushing the ENGINE START/STOP button.

JSON: [/v1/bulletins/10167738](/v1/bulletins/10167738)

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