# Service bulletin PIP5370E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10167448
- Published by NHTSA: 2019\-11\-12
- Manufacturer's number: PIP5370E
- Manufacturer's date: 2019\-10\-17
- NHTSA component: ENGINE AND ENGINE COOLING

## NHTSA's summary

This Preliminary Information communication provides information to the technician that some vehicle may have an ?Exhaust Fluid Quality Poor? on the Driver Information Center or a diesel exhaust fluid warning lamp on or other exhaust fluid quality related concerns. Technician will inspect the diesel exhaust fluid for contamination. Technician should use Service Information for Contaminants in Diesel Exhaust Fluid Diagnosis and use special tool J26568 or EN50422 Diesel Exhaust Fluid Refractometer for fluid testing.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10167448-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10167448-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Engine

## Vehicles listed

- 2016 to 2020 CHEVROLET COLORADO
- 2014 to 2019 CHEVROLET CRUZE
- 2018 to 2019 CHEVROLET EQUINOX
- 2010 to 2020 CHEVROLET EXPRESS
- 2020 CHEVROLET SILVERADO 1500
- 2010 to 2020 CHEVROLET SILVERADO 2500
- 2016 to 2020 GMC CANYON
- 2010 to 2020 GMC SAVANA
- 2020 GMC SIERRA 1500
- 2010 to 2020 GMC SIERRA 2500
- 2018 to 2019 GMC TERRAIN

## Recalls for the same vehicles and component

- [21V346000](/recalls/nhtsa/21V346000.md), 2021-05-13: ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE
- [19V328000](/recalls/nhtsa/19V328000.md), 2019-04-25: ENGINE
- [2014577](/recalls/tc/2014577.md), 2014-12-18: Engine
- [2014005](/recalls/tc/2014005.md), 2014-01-13: Engine
- [14V007000](/recalls/nhtsa/14V007000.md), 2014-01-13: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

## Other bulletins for the same vehicles and component

- [N262576260](/bulletins/11038468.md), 2026-10-15, Service campaign: ENGINE. General Motors has decided to conduct a Voluntary Emission Recall. Certain vehicles may have a condition that could cause a small exhaust leak at the catalytic converter inlet. Dealers are to replace the catalytic converter inlet clamp and to inspect the catalytic converter – replacing it if damage is observed. The repairs will be made at no charge to the customer.
- [N262548050](/bulletins/11031551.md), 2026-04-24, Service bulletin: ENGINE. This message is to inform dealers that Special Coverage N262548050 is being temporarily suspended for the models above. Involved vehicles will be temporarily removed from IVH. Dealers will be notified when repairs can be resumed. We apologize for any inconvenience this situation may cause.
- [N262548050](/bulletins/11031510.md), 2026-04-23, Service campaign: ENGINE. Certain vehicles, may have a condition that could cause the Catalytic Converter to fail. If this failure occurs, the Malfunction Indicator Light \(Check Engine Light\) will illuminate, and a diagnostic trouble code will set. Dealers are to replace the Catalytic Converter as necessary. The repairs will be made at no charge to the customer.
- [00\-06\-01\-026R](/bulletins/11026017.md), 2025-12-03, Service bulletin: ENGINE. This service bulletin provides information on replacing the intake manifold when the engine is replaced after severe internal engine damage.
- [22\-NA\-007](/bulletins/11025552.md), 2025-11-15, Service bulletin: ENGINE; ELECTRICAL SYSTEM. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler \(CAC\) Icing \- Malfunction Indicator Lamp \(MIL\) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
- [23\-NA\-170](/bulletins/11024486.md), 2025-10-25, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.
- [23\-NA\-153](/bulletins/11024485.md), 2025-10-25, Service bulletin: ENGINE. The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
- [24\-NA\-241](/bulletins/11024332.md), 2025-10-16, Service bulletin: ENGINE. This informational bulletin advises the technician of a part number change for long block engines used in the trucks noted.
- [22\-NA\-080](/bulletins/11024330.md), 2025-10-16, Service bulletin: ENGINE. This technical bulletin provides a procedure to replace the camshaft actuator magnet to correct customer concerns of engine related shudder.
- [15\-NA\-010](/bulletins/11020254.md), 2025-07-07, Service bulletin: ENGINE. This service bulletin provides information to dealership personnel for new vehicles with less than 1,000 miles that may not pass California smog inspection or smog inspection in other states.

JSON: [/v1/bulletins/10167448](/v1/bulletins/10167448)

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