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Service bulletin SSM74531

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10167311
Published by NHTSA2019-11-07
Manufacturer's numberSSM74531
Manufacturer's date2019-10-17
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Customer reports that following an overnight High Voltage (HV) battery charge connected to an EV charging station, the 12V battery is depleted. Customer is unable to start vehicle.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
JAGUAR JAGUAR

Listing a model year does not mean every vehicle of it is concerned: the document says which.