# Service bulletin SBW98\-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10166802
- Published by NHTSA: 2019\-10\-30
- Manufacturer's number: SBW98\-1
- Manufacturer's date: 2019\-10\-29
- NHTSA component: STRUCTURE

## NHTSA's summary

Service bulletin updating the Important Information section and adding instructions for proper visual inspection distance for paint finish standards.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10166802-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10166802-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2020 WESTERN STAR 4700
- 2020 WESTERN STAR 4800
- 2020 WESTERN STAR 4900
- 2020 WESTERN STAR 5700
- 2020 WESTERN STAR 6900

## Recalls for the same vehicles and component

- [2020551](/recalls/tc/2020551.md), 2020-11-12: Structure
- [2019552](/recalls/tc/2019552.md), 2019-11-04: Structure
- [2019508](/recalls/tc/2019508.md), 2019-10-10: Structure
- [19V722000](/recalls/nhtsa/19V722000.md), 2019-10-10: STRUCTURE:BODY:DOOR

## Other bulletins for the same vehicles and component

- [WSTCAE176\-2020](/bulletins/10193767.md), 2021-05-18, Service bulletin: TRAILER HITCHES; EQUIPMENT; STRUCTURE:FRAME AND MEMBERS. Removable Front Tow Hook Changes
- [SBW98003](/bulletins/10192962.md), 2021-05-10, Service bulletin: STRUCTURE:BODY. Paint Peeling, Hood.
- [SBW72\-008REV](/bulletins/10175409.md), 2020-05-23, Service bulletin: STRUCTURE; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS. Service Bulletin for Window Regulator Retrofit. The bulletin dated December 4, 2019 has been revised to include 4800 Models. Beginning 04/01/2019 Western Star cab doors were updated to a new style regulator and window. When replacing an older style regulator or window the vehicle must be retrofitted to the new style regulator and window.
- [WP20\-002](/bulletins/10172547.md), 2020-03-17, Service bulletin: STRUCTURE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in DTNA Workshop Manuals, which states that there are very few cases in which welding a heat\-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.
- [SS1034607](/bulletins/10170322.md), 2020-01-21, Service bulletin: STRUCTURE. Service Solution for WST 4700 In Cab Floor Raceway Cover Corrosion. Some Western Star 4700 trucks experience rust through of the steel raceway covers located on the cab floor. This is typically seen in applications where the truck is run in environments where harsh chemicals are used such as salt in snowplow applications.
- [SBW72\-008](/bulletins/10169534.md), 2019-12-20, Service bulletin: STRUCTURE; VISIBILITY. Service Bulletin for Window Regulator Retrofit.
- [SS1034577](/bulletins/10168678.md), 2019-12-03, Service bulletin: EQUIPMENT; POWER TRAIN; STRUCTURE; EQUIPMENT ADAPTIVE/MOBILITY. Service Solution to address WST Cab drone / vibration / tapping Under acceleration for vehicles w/Eaton Manual Trans.

JSON: [/v1/bulletins/10166802](/v1/bulletins/10166802)

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