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Service bulletin A19-101

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10166786
Published by NHTSA2019-10-29
Manufacturer's numberA19-101
Manufacturer's date2019-10-15
NHTSA componentELECTRICAL SYSTEM

NHTSA's summary

Service Bulletin - The audio-navigation unit screen randomly flickers for 2 seconds or 10 seconds. Preset Sirius/XM channels are not available. There is an issue within the current software.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system

Vehicles listed
HONDA CIVIC2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
ATI&010320239012023-01-11. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&121320229042022-12-21. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of an inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
ATI&112820229012022-12-06. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS110820229012022-11-15. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS110220229022022-11-08. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS102420229052022-11-01. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS092720229032022-10-05. Service bulletin. Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
A17-0482022-09-14. Service bulletin. "Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: • Bluetooth® Audio skips. • There is no sound from Apple CarPlay™ after connecting Bluetooth®, then USB. • Cannot turn on Bluetooth®. • Bluetooth® turns off or disconnects by itself. • Starting vehicle causes Bluetooth® to disconnect. • Bluetooth® Audio sound will skip when receiving phone calls. • There are pairing problems with Bluetooth® HandsFreeLink®(HFL). • Pandora® does not play after HFL call ends. • GPS error code 1302 sets. • GPS initialization screen appears. • GPS shows inaccurate vehicle location. • Android Auto™ will not play. • Voice commands do not work. • Error message SXM check tuner appears. • System does not recognize “SXM” in voice commands. • LaneWatch® image will not display. • Audio power button does not work. • Home screen does not display app icons. • Screen locks and/or check tuner message appears. • Clock does not match between audio display and dashboard meter. • Incoming call screen stays on after ending the call. • HFL voice repeats the ALPHABET."
APaS082220229012022-09-09. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display (gauge cluster) with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.
APaS072720229012022-08-02. Service bulletin. Dealer message - American Honda Motor Co., Inc. (AHM) is searching for certain 2017-2021 Civics & CR-Vs with a customer complaint of a inop, blank, or black meter display with no prior repairs made to the vehicle. To better understand the cause of this condition, AHM would like to inspect the vehicle prior to you attempting a repair of any kind.