# Service bulletin 9003220 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10166537 - Published by NHTSA: 2019\-10\-28 - Manufacturer's number: 9003220 - Manufacturer's date: 2019\-08\-07 - NHTSA component: EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. ## NHTSA's summary RADIO \[RES\] \- New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248\-576\-6696 or Rohan Negandhi at 248\-421\-9608 If no response in 15 minutes, proceed with repair. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10166537-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10166537-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Equipment and accessories ## Vehicles listed - 2014 to 2016 ALFA ROMEO 4C - 2015 to 2017 ALFA ROMEO 4C SPIDER - 2017 to 2019 ALFA ROMEO GIULIA - 2018 to 2019 ALFA ROMEO STELVIO - 2010 CHRYSLER 200 - 2011 to 2017 CHRYSLER 200 - 2018 CHRYSLER 200 - 2011 CHRYSLER 200 CONVERTIBLE - 2008 to 2019 CHRYSLER 300 - 2008 to 2010 CHRYSLER 300 AWD - 2008 to 2011 CHRYSLER 300C - 2012 to 2017 CHRYSLER 300C - 2008 to 2010 CHRYSLER 300S - 2008 to 2009 CHRYSLER ASPEN - 2008 to 2009 CHRYSLER ASPEN 4X2 - 2008 to 2009 CHRYSLER ASPEN 4X4 - 2009 CHRYSLER ASPEN HYBRID - 2008 CHRYSLER CROSSFIRE - 2008 CHRYSLER CROSSFIRE ROADSTER - 2008 CHRYSLER DURANGO 4X4 - 2009 to 2011 CHRYSLER GRAND VOYAGER - 2015 to 2016 CHRYSLER GRAND VOYAGER - 2008 CHRYSLER PACIFICA - 2016 CHRYSLER PACIFICA - 2017 to 2019 CHRYSLER PACIFICA - 2017 to 2018 CHRYSLER PACIFICA PLUG\-IN HYBRID - 2008 to 2010 CHRYSLER PT CRUISER - 2008 CHRYSLER PT CRUISER CONV - 2008 to 2010 CHRYSLER SEBRING - 2011 to 2013 CHRYSLER SEBRING - 2008 to 2009 CHRYSLER SEBRING AWD - 2008 to 2010 CHRYSLER SEBRING CONV - 2008 to 2010 CHRYSLER SRT8 - 2008 to 2016 CHRYSLER TOWN AND COUNTRY - 2017 to 2018 CHRYSLER TOWN AND COUNTRY - 2008 CHRYSLER VOYAGER - 2008 to 2014 DODGE AVENGER - 2015 to 2016 DODGE AVENGER - 2008 DODGE AVENGER AWD - 2008 to 2012 DODGE CALIBER - 2008 DODGE CALIBER AWD - 2008 to 2019 DODGE CARAVAN - 2012 DODGE CARGO VAN - 2008 to 2019 DODGE CHALLENGER - 2008 to 2019 DODGE CHARGER - 2008 to 2010 DODGE CHARGER AWD - 2011 to 2014 DODGE CHARGER POLICE - 2008 to 2011 DODGE DAKOTA - 2012 DODGE DART - 2014 to 2016 DODGE DART - 2008 to 2009 DODGE DURANGO - 2011 to 2019 DODGE DURANGO - 2009 DODGE DURANGO 4X4 - 2009 DODGE DURANGO 4X4 HYBRID - 2008 DODGE GRAND CARAVAN - 2009 to 2019 DODGE GRAND CARAVAN - 2008 DODGE JOURNEY - 2009 to 2019 DODGE JOURNEY - 2009 to 2010 DODGE JOURNEY AWD - 2008 DODGE MAGNUM - 2009 to 2010 DODGE MAGNUM - 2008 to 2012 DODGE NITRO - 2009 DODGE NITRO 4X2 - 2009 DODGE NITRO 4X4 - 2008 to 2012 DODGE RAM 1500 - 2008 to 2012 DODGE RAM 2500 - 2008 to 2012 DODGE RAM 3500 - 2008 to 2009 DODGE RAM 4500 - 2011 to 2012 DODGE RAM 4500 - 2008 to 2009 DODGE RAM 5500 - 2011 to 2012 DODGE RAM 5500 - 2013 to 2015 DODGE VIPER - 2008 to 2010 DODGE VIPER COUPE - 2016 to 2017 DODGE VIPER COUPE - 2008 to 2010 DODGE VIPER ROADSTER - 2010 DODGE redundant RAM 3500 - 2008 to 2015 FCA ALL MODELS - 2017 to 2019 FIAT 124 SPIDER - 2011 FIAT 500 - 2012 to 2019 FIAT 500 - 2013 to 2017 FIAT 500E - 2014 to 2016 FIAT 500L - 2016 to 2019 FIAT 500X - 2017 to 2019 FIAT SPIDER - 2014 to 2019 JEEP CHEROKEE - 2008 to 2010 JEEP COMMANDER - 2008 to 2009 JEEP COMMANDER 4X4 - 2008 to 2019 JEEP COMPASS - 2008 to 2009 JEEP COMPASS 4X4 - 2008 to 2010 JEEP COMPASS FWD - 2019 JEEP GLADIATOR - 2008 to 2019 JEEP GRAND CHEROKEE - 2008 to 2012 JEEP LIBERTY - 2008 to 2018 JEEP PATRIOT - 2008 to 2010 JEEP PATRIOT 4X4 - 2008 to 2010 JEEP PATRIOT FWD - 2015 to 2019 JEEP RENEGADE - 2008 to 2019 JEEP WRANGLER - 2008 to 2009 JEEP WRANGLER 2\-DR 4X4 - 2008 to 2009 JEEP WRANGLER 2\-DR 4X4 RHD - 2008 to 2009 JEEP WRANGLER 4\-DR 4X2 - 2008 to 2009 JEEP WRANGLER 4\-DR 4X4 - 2009 JEEP WRANGLER 4\-DR 4X4 RHD - 2009 RAM 1500 - 2013 to 2019 RAM 1500 - 2009 RAM 2500 - 2013 to 2019 RAM 2500 - 2008 to 2009 RAM 3500 - 2013 to 2019 RAM 3500 - 2008 to 2009 RAM 4500 - 2013 to 2019 RAM 4500 - 2008 to 2009 RAM 5500 - 2013 to 2019 RAM 5500 - 2013 to 2016 RAM C/V TRADESMAN - 2014 to 2019 RAM PROMASTER - 2015 RAM PROMASTER 2500 - 2016 RAM PROMASTER 3500 - 2015 to 2019 RAM PROMASTER CITY - 2010 RAM redundant 4500 - 2010 RAM redundant 5500 - 2008 to 2009 SPRINTER 2500 - 2008 to 2010 SPRINTER 3500 - 2013 to 2016 SRT VIPER - 2008 to 2009 STERLING BULLET 4500 - 2008 to 2009 STERLING BULLET 5500 ## Recalls for the same vehicles and component - [25V876000](/recalls/nhtsa/25V876000.md), 2025-12-17: EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR: - [19V886000](/recalls/nhtsa/19V886000.md), 2019-12-12: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. - [19V320000](/recalls/nhtsa/19V320000.md), 2019-04-23: EQUIPMENT - [2018593](/recalls/tc/2018593.md), 2018-10-29: Accessories - [18V759000](/recalls/nhtsa/18V759000.md), 2018-10-29: EQUIPMENT:ACCESSORY:FLOOR MAT - [2018396](/recalls/tc/2018396.md), 2018-07-27: Accessories - [18V395000](/recalls/nhtsa/18V395000.md), 2018-06-14: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM:IGNITION:ANTI\-THEFT:CONTROL MODULE - [2017663](/recalls/tc/2017663.md), 2017-12-22: Accessories - [17V824000](/recalls/nhtsa/17V824000.md), 2017-12-21: EQUIPMENT - [17V543000](/recalls/nhtsa/17V543000.md), 2017-08-31: EQUIPMENT:OTHER:LABELS; WHEELS:RIM ## Other bulletins for the same vehicles and component - [0802024](/bulletins/10251845.md), 2024-03-18, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER. Floor Console USB Inoperative Customers may comment on the following: ? Customer states the Apple Carplay/Android Auto? does not work or is intermittently working when their device is plugged into the center console bin USB port. This replacing the center console USB cable. - [S248A000001](/bulletins/10251785.md), 2024-03-18, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. SOS and Assistance Call Not Working After Radio Exchange Unit Installed - [9100276](/bulletins/10248848.md), 2024-01-16, Service bulletin: EQUIPMENT. Spring Front Upr \- Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. \~ If no response in 15 minutes, proceed with repair. - [S2323000074](/bulletins/10248565.md), 2024-01-08, Service bulletin: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.. Buzz Squeak Rattle \(BSR\) From Sound Bar Or Sport Bar Area. - [9100229](/bulletins/10248517.md), 2024-01-08, Service bulletin: EQUIPMENT. LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect. - [89216](/bulletins/10247974.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. International Warranty Bulletin ID\-23\-03 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification \(Rev. A\) - [89211](/bulletins/10247972.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-04 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification \(Rev. A\) - [89079](/bulletins/10247970.md), 2024-01-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Warranty Bulletin D\-23\-04 2018 \- 2023 \(Current\) Jeep Wrangler \(JL\) and 2020 \- 2023 \(Current\) Jeep Gladiator \(JT\) \- Corrosion Warranty Claim Simplification - [9100263](/bulletins/10247412.md), 2023-12-18, Service bulletin: EQUIPMENT; SEATS. Dynamic Sensor Prior to replacing this part, please ensure all the pre\-diagnostic \& diagnostic procedures have been completed with emphasis on wiring and connector integrity. If codes C006A\-28, U0125\-00, or C006A\-46 are present, warranty analysis suggests a high likelihood of an intermittent connection at or near the wiring connector, especially if the vehicle is a pursuit variant. Please verify wiring per diagnostic procedures, as well as removal \& installation guidance called out in the service manual before replacement. - [93120](/bulletins/10243209.md), 2023-10-02, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. FCA Caribbean Warranty Bulletin ID\-23\-20 "Can / Am" Warranty Coverage \- 594 / 595 / 596 WCC JSON: [/v1/bulletins/10166537](/v1/bulletins/10166537) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%209003220&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10166537&vehicle=Service%20bulletin%209003220)