# Service bulletin B310514 A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned. - Type: Service bulletin - NHTSA id: 10166229 - Published by NHTSA: 2019\-10\-21 - Manufacturer's number: B310514 - Manufacturer's date: 2019\-09\-01 - NHTSA component: SUSPENSION ## NHTSA's summary Front Suspension Ride Height Has Dropped: The front suspension ride height has dropped on one or both sides due to overload. This is caused by driving over obstacles \(e.g. potholes\) or an impact severe enough for the front spring strut damper to slip through the clamp of the steering knuckle. ## The document - [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10166229-0001.pdf) - [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10166229-9999.pdf) The document is the manufacturer's. This site does not hold it. ## Components Suspension ## Vehicles listed - 2014 to 2016 BMW 228I - 2017 to 2018 BMW 230I - 2013 to 2017 BMW 320I - 2014 to 2017 BMW 328D - 2012 to 2016 BMW 328I - 2016 to 2017 BMW 330E - 2017 BMW 330I - 2019 BMW 330I - 2012 to 2017 BMW 335I - 2016 to 2017 BMW 340I - 2014 to 2016 BMW 428I - 2017 to 2018 BMW 430I - 2014 to 2016 BMW 435I - 2017 to 2018 BMW 440I - 2017 BMW 5\-SERIES GRAN TURISMO - 2013 BMW ACTIVE HYBRID 3 - 2014 to 2015 BMW ACTIVE HYBRID 3 - 2014 to 2016 BMW M235I - 2017 to 2018 BMW M240I - 2015 to 2017 BMW M3 - 2015 to 2018 BMW M4 - 2016 to 2017 BMW X1 - 2016 to 2017 BMW X1 SAV - 2018 to 2019 BMW X2 - 2011 to 2020 BMW X3 - 2015 to 2017 BMW X4 - 2019 to 2020 BMW X4 ## Recalls for the same vehicles and component - [19V678000](/recalls/nhtsa/19V678000.md), 2019-09-25: SUSPENSION:FRONT; STEERING - [2016438](/recalls/tc/2016438.md), 2016-09-08: Suspension ## Other bulletins for the same vehicles and component - [InVeh\-InApp\-Comm](/bulletins/11029010.md), 2026-02-25, Over\-the\-air update: SUSPENSION. It was found that the rubber mounts of the wishbone or the tension strut were not correctly pressed in due to a manufacturing fault at the supplier's end. This can lead to an acoustic abnormality in the vehicle. - [B310122](/bulletins/10252033.md), 2024-04-01, Service bulletin: SUSPENSION. During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/o router CV boots. - [B310124](/bulletins/10249016.md), 2024-02-01, Service bulletin: SUSPENSION. With the vehicle is on a lift and the front struts are in the extended position, there may be a cracking and orclicking type noise when turning the steering wheel left/right. See attached video V31 01 24. The sound can reoccur when the vehicle is lowered, and the wheels are once again under load. The noise might also be heard for a short time while driving. - [B310223](/bulletins/10242690.md), 2023-09-25, Service bulletin: STEERING; SUSPENSION. ?Disturbing noises \(thump/pop\) when reversing slowly near the steering wheel limit position; for example, when leaving a parking space. - [SB23\-01](/bulletins/10240305.md), 2023-08-03, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. Spl Parts, Inc. communications index accompanying MCP uploads 23mc40464 \& 23mc40471 - [sb23\-01TMS](/bulletins/10240273.md), 2023-08-02, Service bulletin: SUSPENSION; STEERING; EQUIPMENT. This is the companion to SPL Parts, Inc.'s SB 23\-01 mailed by private label independent distributor Turner Motorsports. - [SB 23\-01](/bulletins/10240266.md), 2023-08-02, Service bulletin: EQUIPMENT; SUSPENSION; STEERING. SPL Parts, Inc. manufacturers and distributes aftermarket lower control arms for dedicated competition vehicles and "track day" cars some of which may be used on both track and highway. SB 23\-01 adresses proper installation torque of cap bolt fasteners attaching SPL's aftermarket lower control arms, recurring inspection and confirmation of torque setting and removal and replacement of damaged or under torqued fasteners to reduce risk of premature failure and accident. SB\-23\-01 was mailed, emailed and posted on SPL website to known resellers, race teams and users of the affected parts and is being submitted here as required by part 579.5. Vehicle Applications include: BMW series 1,2,3,\& 4, 2008\-2023; Chevrolet Camaro 26\-2023, Cadillac ATS, CTS 2016\-2019; Ford Mustang 2015\-2023; Toyota Supra 2020\-2023. - [SIB510522](/bulletins/10218413.md), 2022-08-22, Service bulletin: SUSPENSION; SUSPENSION:FRONT:MACPHERSON STRUT. BMW AG has issued a Delivery Stop \(effective March 28, 2022\) on certain Model Year 2022 BMW vehicles that were produced between March 1, 2022 and March 8, 2022 because the torsion struts may not have been installed at the plant. Do not deliver to a customer, a New, Certified Pre\-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop. - [B340515](/bulletins/10184575.md), 2020-12-21, Service bulletin: WHEELS:LUGS/NUTS/BOLTS/STUDS; EQUIPMENT; SUSPENSION; EQUIPMENT ADAPTIVE/MOBILITY. TICKING NOISE FROM THE FRONT AXLE WHEN CORNERING: The customer may complain of a metallic ticking noise from the front axle, when cornering, maneuvering, parking or pulling away from a parking space. - [B310120](/bulletins/10182906.md), 2020-11-23, Service bulletin: SUSPENSION. SERVICE ACTION \- REPLACE THE WISHBONE OR TENSION STRUT: An incorrectly pressed\-in rubber mount in the wishbone, or hydraulic mount in the tension strut can lead to acoustic abnormalities in the front axle. A process fault at the supplier resulted in the mounts of the affected wishbone or tension strut to be incorrectly pressed in. JSON: [/v1/bulletins/10166229](/v1/bulletins/10166229) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20B310514&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10166229&vehicle=Service%20bulletin%20B310514)