Service bulletin T-SB-0025-19_Rev

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
Type	Service bulletin
NHTSA id	10166036
Published by NHTSA	2019-10-15
Manufacturer's number	T-SB-0025-19_Rev
Manufacturer's date	2019-09-26
NHTSA component	SERVICE BRAKES

NHTSA's summary

TSB: REVISION NOTICE September 26, 2019 Rev1: ? The Warranty Information, Parts Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2009 ? 2018 model year RAV4 and 2017 ? 2018 model year iM vehicles may exhibit a grind/groan noise from the front brake pads. An updated pad kit is now available as a service part. Follow the Repair Procedure in this bulletin to address this condition.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Brakes

Vehicles listed
TOYOTA RAV4	2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
16V198000	2016-04-07. ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
2016147	2016-04-06. Brakes
2014043	2014-02-12. Brakes
14V054000	2014-02-12. ELECTRONIC STABILITY CONTROL (ESC); SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
TSB004522Rev1	2022-10-17. Service bulletin. TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following conditions: ?Head unit reboots at a specific location. ?Abnormal Destination Search app operation. ?Rebooting caused by no songs on the USB-connected iPhone. ?A one-time reboot after ignition is cycled to ACC-ON. ?Audio stays muted after the key is cycled. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010144), Entune? Audio Plus (version 01015E), Entune? Premium Audio (version 010182), or earlier may exhibit one or more of the following conditions: ?Head unit reboots intermittently. ?Home screen intermittently half blank after shifting out of reverse, if the driver uses reverse after using the maintenance reminder screen. ?Screen freezes during an incoming phone call. ?Incorrect time displays on the diagnostic menu. ?Radio station information does not match the radio station that is playing.?Abnormal playlist browsing operation. ?Mute stays enabled after key cycle. ??Search along my route? is inoperative. ?Traffic data scales improperly. ?Unit of measure is missing from distance to destination (showing ?11? instead of ?11mi/km?). ?Multi-information display (MID) compass does not match navigation screen when switching to North up. ?Navigation does not match MID when switching from miles to kilometers. ?Speed limit is blank on navigation screen. ?Go button on VR screen is inoperative. Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 010145), Entune? Audio Plus (version 010161), Entune? Premium Audio (version 010189), or earlier may exhibit one of the following conditions: ?Map will not display after it has been reprogrammed from the map micro SD card. Updated system software is now
TTT063620	2022-06-21. Service bulletin. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
T-SB-0014-22	2022-04-18. Service bulletin. TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
T-TT-0636-20 Rev	2021-04-19. Service bulletin. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20	2021-02-16. Service bulletin. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-TT-0636-20	2021-02-01. Service bulletin. TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
T-SB-0025-19	2019-04-15. Service bulletin. TSB: Some 2009 ? 2018 model year RAV4 and 2017 ? 2018 model year iM vehicles may exhibit a grind/groan noise from the front brake pads. An updated pad kit is now available as a service part. Follow the Repair Procedure in this bulletin to address this condition.
T-SB-0313-17	2018-11-05. Service bulletin. TSB: Some 2015 ? 2018 model year Toyota vehicles may exhibit brake vibration due to improper lug nut torque. Brake vibration can occur at any time if improper torque is applied to lug nuts. Even one lug nut over or under torqued can cause vibration.
LSC BST Phase 3	2018-04-23. Service bulletin. As part of the settlement described above, Toyota will install Smart Stop Technology on the above listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.
T-SB-0141-13	2018-04-02. Service bulletin. A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.