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Service bulletin NAS19.09.013

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10165958
Published by NHTSA2019-10-15
Manufacturer's numberNAS19.09.013
Manufacturer's date2019-09-27
NHTSA componentELECTRICAL SYSTEM; EQUIPMENT:ELECTRICAL

NHTSA's summary

Service Actions H251 and N377 are Owner Notified Programs (ONP) to update InControl® Touch Pro? software in 2016-18MY vehicles to version 19B from earlier levels. This upgrade will be free of charge and delivered via the standard campaign process. Included in this software update is the Smartphone Pack, comprising of Apple CarPlay® and Android Auto? (subject to minimum vehicle specifications). Vehicles will also receive Software-Over-The-Air (SOTA) functionality.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories

Vehicles listed
LAND ROVER DISCOVERY2017, 2018
LAND ROVER DISCOVERY SPORT2017, 2018
LAND ROVER RANGE ROVER2017, 2018
LAND ROVER RANGE ROVER EVOQUE2016, 2017, 2018
LAND ROVER RANGE ROVER SPORT2017, 2018
LAND ROVER RANGE ROVER VELAR2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
23V3930002023-06-01. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; LATCHES/LOCKS/LINKAGES:DOORS:LATCH
20V1430002020-03-12. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
18V3370002018-05-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE
17V6790002017-10-26. ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM76411 - 10MAR262026-04-06. Other. Smart Key Deactivated message on instrument cluster and unable to start their vehicle
TUCC_APR2025_182025-05-05. Other. Leaking windshield that caused the water ingress on the electrical component.
SFCC_OCT2024_502024-11-07. Other. The instrument panel may display an amber High Voltage (HV) system warning message & a Malfunction Indication Lamp (MIL) at the end of a charging cycle before the charging cable is removed.
SFCC_AUG2024_242024-09-06. Other. concern has been identified on certain JLR vehicles, where the Body Control Module (BCM) does not fully meet US importation requirements. The requires BCM replacement with a new component which fully meets the US importation requirements.
JLRTB02079NAS22024-04-05. Service bulletin. Creaking Noise From Glass Roof Panel
SFCC_MAR2024_702024-04-05. Service bulletin. A creaking type noise from the roof area is heard while driving.
BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
N808 ER v12024-03-08. Service bulletin. Certain 2017 to 2019 Land Rover vehicles equipped with TDV6 3.0L Diesel engines and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as not supported.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_NOV2023_302023-12-07. Service bulletin. Startup battery keeps draining / Vehicle will not start