# Service bulletin PC711 NV\_Armada\_

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165788
- Published by NHTSA: 2019\-10\-09
- Manufacturer's number: PC711 NV\_Armada\_
- Manufacturer's date: 2019\-09\-06
- NHTSA component: AIR BAGS

## NHTSA's summary

Driver Airbag Module Field Quality Parts Collection Initiative \*\*\*\*\* Collection Initiative Summary \*\*\*\*\* Nissan is conducting a special parts collection activity on certain 2012\-2017 NV \(F80\), and 2013\- 15 Armada \(TA80\) and Titan \(A60\) vehicles to replace the driver side airbag module free of charge. These vehicles are not subject to a recall. Instead, Nissan is collecting a limited number of modules for engineering study. Nissan will be notifying owners and asking them to participate in this important parts collection activity. As an incentive for participation, Nissan is offering a complimentary oil and filter change for participating customers. NOTE: Customers should be informed that this parts collection activity is time\-limited. Once a sufficient number of in\-use modules has been collected, this activity will end. \*\*\*\*\* What Dealers Should Do\*\*\*\* 1. Verify if vehicles are eligible for this parts collection activity using Service Comm or DBS National Service History – Open Campaign I.D. PC711. 2. Dealers should use NTB19\-069 to service any NV, Armada, and Titan vehicles subject to this activity. 3. The service department should submit the applicable warranty claim for the action\(s\) performed so the campaign can be closed on Service Comm and release the vehicle.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165788-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165788-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Air bags

## Vehicles listed

- 2013 to 2015 NISSAN ARMADA
- 2012 to 2017 NISSAN NV
- 2013 to 2015 NISSAN TITAN

## Recalls for the same vehicles and component

- [2020136](/recalls/tc/2020136.md), 2020-03-31: Airbag
- [20V188000](/recalls/nhtsa/20V188000.md), 2020-03-30: AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
- [11V408000](/recalls/nhtsa/11V408000.md), 2011-08-09: AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE\-INACTIVE

## Other bulletins for the same vehicles and component

- [NTB15036](/bulletins/10192562.md), 2021-05-10, Service bulletin: AIR BAGS; VEHICLE SPEED CONTROL; ELECTRICAL SYSTEM; SEAT BELTS; EQUIPMENT. SERVICE INFORMATION The applied vehicles are equipped with automatic door locks that lock all doors when the vehicle speed reaches 15 MPH. There is no instruction in the Owner?s Manual on auto\-lock function deactivation. All doors unlock automatically when the ignition is placed in the OFF position \(models with Intelligent Key system\) or when the key is removed from the ignition switch \(models without Intelligent Key system\). The auto\-unlock function can be deactivated by the driver in accordance with Owner?s Manual Instructions. Please see this bulletin for further details.
- [NTB00042D](/bulletins/10192513.md), 2021-05-10, Service bulletin: AIR BAGS; BACK OVER PREVENTION; EQUIPMENT. SERVICE INFORMATION Changes or modifications to the front seat assembly trim materials may affect the proper operation of the Front Seat\-Mounted Side\-Impact Supplemental Air Bags and Passenger Occupant Classification Sensor and could result in serious personal injury or death. Nissan STRONGLY RECOMMENDS AGAINST making any change to seat trim materials from the factory equipped condition. This specifically applies to replacing the seat trim with non\-factory materials; adding leather/cloth seat covers, seat pads, or seat storage pouches, etc. around or over the seat back and the passenger seat cushion. See this bulletin for further detail.
- [NTB14096](/bulletins/10192455.md), 2021-05-10, Service bulletin: AIR BAGS. SERVICE INFORMATION If DTC B00A0 \(OCCUPANT CLASSIFICATION SYSTEM CONTROL UNIT\) is set as current in the Air Bag Diagnosis Sensor Unit: \* Follow the "DTC/CIRCUIT DIAGNOSIS" procedure for DTC B1017\-B1022 \(OCCUPANT SENS C/U\) to repair the vehicle. Please see this bulletin for further details.
- [NTB08055C](/bulletins/10192305.md), 2021-05-10, Service bulletin: EQUIPMENT; AIR BAGS. SERVICE INFORMATION Information necessary to service the Supplemental Restraint System \(SRS\) safely is included in the "RESTRAINTS" section of the Electronic Service Manual \(ESM\) for each vehicle. IMPORTANT: Turn the ignition switch OFF, disconnect both battery terminals, and wait at least 3 minutes before performing any service on the SRS. See this bulletin for further detail.
- [NTB13068](/bulletins/10192244.md), 2021-05-10, Service bulletin: VEHICLE SPEED CONTROL; VISIBILITY; AIR BAGS. IF YOU CONFIRM The "Comfort" option under the Non\-Navigation system's user configurable settings menu is missing from the scroll down menu, which includes: Auto Interior Illumination, Light Sensitivity, Light Off Delay, Speed Sensing Wiper Interval, Selective Door Unlock, and Return all Settings to Default ACTION 1. Follow the SERVICE PROCEDURE to load the Reprogramming Software DVD referenced in PARTS INFORMATION. 2. Read configuration, initialize, and then manually configure the MULTI AV system with the setting in this bulletin. See this bulletin for further detail.
- [NTB13067](/bulletins/10192205.md), 2021-05-10, Service bulletin: VISIBILITY; AIR BAGS; SEAT BELTS; VEHICLE SPEED CONTROL. IF YOU CONFIRM The "Comfort" option \(comfort \& convenience settings\) under the Navigation's user configurable settings is missing from the scroll down menu, which includes: \> Auto Interior Illumination \> Light Sensitivity \> Light Off Delay \> Speed Sensing Wiper Interval \> Selective Door Unlock \> Intelligent Key Lock/Unlock \> Slide Driver's Seat Back on Exit \> Return all Settings to Default 1. Follow the Service Procedure starting on page 2 to load the Re\-programming Software DVD referenced in the Parts Information on the next page. 2. Initialize and then manually configure the MULTI AV system with the setting in this bulletin. See this bulletin for further details.
- [NTB13037](/bulletins/10192156.md), 2021-05-10, Service bulletin: STEERING; AIR BAGS; SEAT BELTS. INTRODUCTION Nissan is conducting a Voluntary Safety Recall Campaign to remove the foam damper from the steering column lock on certain specific 2013 model year Titan and 2013 model year NV vehicles. The foam dampener may interfere with the brake shift interlock operation. Removing the foam damper will prevent this issue from occurring. Please see this bulletin for further details.
- [NTB19\-069a](/bulletins/10173618.md), 2020-04-08, Service bulletin: AIR BAGS. TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE This bulletin has been superseded by NTB20\-023 or NTB20\-024. Please discard previous versions of this bulletin.
- [REVISION 1 \- PC7](/bulletins/10170029.md), 2020-01-09, Service bulletin: AIR BAGS. Driver Airbag Module Field Quality Parts Collection Initiative UPDATE December 5, 2019 Please discard earlier versions of this bulletin The announcement from September 6, 2019 has been revised to include: o The part number listed in the parts section under “Release Schedule” below has been revised to 98510\-9GE9C
- [NTB19\-069](/bulletins/10165782.md), 2019-10-09, Service bulletin: AIR BAGS. TAKATA DRIVERS AIR BAG MODULE REPLACEMENT COLLECTION INITIATIVE INTRODUCTION Nissan is conducting this Takata Inflator Field Quality Parts Collection Initiative to replace the driver's air bag module. This service will be performed at no charge to the customer for parts or labor. As part of this initiative, a complementary engine oil and filter change may be performed. IDENTIFICATION NUMBER For this initiative, Nissan has assigned identification number PC711. The correct number must appear on all communications and documentation of any nature dealing with this initiative. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within the range of this initiative that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient \(tourists\) owners, and vehicles in a dealer’s inventory.

JSON: [/v1/bulletins/10165788](/v1/bulletins/10165788)

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