# Service bulletin TSB 19\-2282

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165705
- Published by NHTSA: 2019\-10\-04
- Manufacturer's number: TSB 19\-2282
- Manufacturer's date: 2019\-09\-18
- NHTSA component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM

## NHTSA's summary

Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph \(10 mph\), the rear view camera remains on the screen at speeds below 16 kph \(10 mph\), or inoperative infotainment applications. This may be due to the SYNC 3 software version installed on the vehicle. To correct the condition, follow the Service Procedure steps to reprogram the accessory protocol interface module \(APIM\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165705-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165705-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Backup camera

## Vehicles listed

- 2019 FORD EDGE
- 2019 FORD F\-150
- 2019 FORD FUSION
- 2019 FORD MUSTANG
- 2019 LINCOLN CONTINENTAL
- 2019 LINCOLN MKX
- 2019 LINCOLN MKZ

## Recalls for the same vehicles and component

- [25V572000](/recalls/nhtsa/25V572000.md), 2025-09-03: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [25V442000](/recalls/nhtsa/25V442000.md), 2025-06-27: BACK OVER PREVENTION:SOFTWARE
- [22V644000](/recalls/nhtsa/22V644000.md), 2022-08-26: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V252000](/recalls/nhtsa/22V252000.md), 2022-04-14: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [25N17](/bulletins/11030282.md), 2026-03-27, Other: LANE DEPARTURE: BLIND SPOT DETECTION; BACK OVER PREVENTION: WARNINGS; BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; UNKNOWN OR OTHER. Advance Notice – Customer Satisfaction Program 25N17 Certain 2015\-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
- [SSM 51263](/bulletins/10228880.md), 2023-01-06, Service bulletin: BACK OVER PREVENTION; STRUCTURE:BODY:DOOR. Some 2015\-2023 F\-150, 2017\-2022 F\-Super Duty, and 2019\-2023 Ranger vehicles may exhibit dust ingress into the cabin through the doors or air extractors. This may be due to the climate control system being in recirculation mode as a result of the recirculation button being on or automatic strategies for heating/cooling efficiency. To minimize dust ingress when driving in off\-road or secondary road conditions, make sure that all doors and windows are fully closed and the climate control system is switched to defrost on and the instrument panel and footwell air vents are switched to off. Temperature and fan settings may be adjusted as desired. Alternatively, max defrost can be activated which will adjust all settings automatically. Operating in defrost mode will keep constant air flow through the rear air extractors and other small areas, helping minimize dust ingress.
- [SSM 51248](/bulletins/10228866.md), 2023-01-05, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Some 2015\-2020 Edge, 2016\-2018 MKX, 2019\-2020 Nautilus, 2018\-2021 Expedition/Navigator, and 2020\-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module \(RGTM\) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards \(SLTS\) Manual.
- [TSB 22\-2254](/bulletins/10214878.md), 2022-07-01, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Some 2019\-2020 Edge/F\-150/Fusion/Continental/MKZ/Nautilus, 2019\-2021 Mustang/Ranger/Transit Connect, 2020\-2021 EcoSport/Escape/Expedition/Explorer/F\-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020\-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module \(APIM\) software.
- [SSM 49756](/bulletins/10191521.md), 2021-05-03, Service bulletin: BACK OVER PREVENTION:SOFTWARE. Some 2018\-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air \(OTA\) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle \> OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
- [TSB 20\-2301](/bulletins/10180340.md), 2020-10-01, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2019 MKZ, 2019\-2020 Mustang/Continental/Fusion/F\-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F\-Super Duty vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
- [SSM 47708](/bulletins/10153946.md), 2019-03-04, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; ELECTRICAL SYSTEM; EQUIPMENT ADAPTIVE/MOBILITY. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. To eliminate this symptom from occurring, it is recommended to disable the Wi\-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state you can exit this state by shutting the vehicle off and powering the system down for at least three minutes. Engineering is investigating, monitor OASIS for updates.
- [SSM 47741](/bulletins/10153926.md), 2019-03-04, Service bulletin: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; BACK OVER PREVENTION. Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Some vehicles may experience inoperative infotainment applications such as Apple CarPlay. To eliminate these symptoms from occurring, it is recommended to disable the Wi\-Fi in the settings menu by selecting Automatic updates. Shut off system WIFI and then disable automatic updates. If the vehicle is stuck in the rear camera state you can exit this state by shutting the vehicle off and powering the system down for at least three minutes. Engineering is investigating, monitor OASIS for updates.

JSON: [/v1/bulletins/10165705](/v1/bulletins/10165705)

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