# Service bulletin TSB 19\-2273

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165702
- Published by NHTSA: 2019\-10\-04
- Manufacturer's number: TSB 19\-2273
- Manufacturer's date: 2019\-09\-06
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

Some 2015\-2017 Mustang vehicles may experience an inoperative rear parking aid camera, luggage compartment lamp, luggage compartment lid release and/or poor satellite radio reception. This may be due to damage to the 14A005 harness in the area of the right side luggage compartment lid hinge. This concern may be accompanied by diagnostic trouble codes \(DTCs\) B115E, C1001, and B1A89. To resolve the condition, follow the Service Procedure steps to inspect and repair the wiring harness.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165702-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165702-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Equipment and accessories, Backup camera

## Trouble codes named

B115E, B1A89, C1001

## Vehicles listed

- 2015 to 2017 FORD MUSTANG

## Recalls for the same vehicles and component

- [25V572000](/recalls/nhtsa/25V572000.md), 2025-09-03: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- [22V082000](/recalls/nhtsa/22V082000.md), 2022-02-16: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

## Other bulletins for the same vehicles and component

- [SSM 46947](/bulletins/10127424.md), 2018-01-29, Service bulletin: EQUIPMENT; BACK OVER PREVENTION; ELECTRICAL SYSTEM; LANE DEPARTURE. Some 2016\-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. SYNC may appear unresponsive when the overhead vehicle image is displayed. The vehicle image may intermittently display after shifting out of reverse or turning the vehicle off when in reverse. SYNC software updates are now available under the OASIS Tab SYNC selection. If an update is available, refer to WSM Section 415\-00 and update the APIM software. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the SLTS manual.
- [TSB 17\-2068](/bulletins/10109001.md), 2017-08-01, Service bulletin: EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: CAMERA SYSTEM. Some 2016\-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1\-Jul\-2015 and through 31\-Dec\-2016 may exhibit a SYNC display message of Please check your surroundings for safety along with no rear view camera image when in reverse gear. This will occur only at ambient temperatures ranging from \-5 Å'C to 5 Å'C \(23 Å'F to 41 Å'F\). This maybe due to a temperature dependent issue within the APIM crystal oscillator circuitry. Follow the Service Procedure steps to correct the condition.
- [ASI\-45237](/bulletins/10058623.md), 2015-10-22, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM; EQUIPMENT. FORD: IN SOME VEHICLES, WITH LUGGAGE COMPARTMENT LID MOULDING REAR PARKING AID CAMERA, WOULD NEED TO HAVE REAR CAMERA RECONFIGURED WHEN IT HAS BEEN REPLACED AND REINSTALLED. MODEL 2015 MUSTANG. \*PE
- [44853](/bulletins/10057817.md), 2015-06-30, Service bulletin: BACK OVER PREVENTION: CAMERA SYSTEM. FORD: ALL 2013\-2015 FORD FUSIONS/MKZ, 2015 MUSTANG AND MKC VEHICLES WITH REVERSE PARK AID CAMERA ACTIVE GRIDLINES MAY BE INOPERATIVE AFTER BATTERY DISCONNECT OR COMPONENT SERVICE. \*TA

JSON: [/v1/bulletins/10165702](/v1/bulletins/10165702)

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