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Service bulletin CPI426392

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10165569
Published by NHTSA2019-10-04
Manufacturer's numberCPI426392
Manufacturer's date2019-09-24
NHTSA componentEQUIPMENT; ENGINE AND ENGINE COOLING

NHTSA's summary

Roller pin wear has been seen on the 4535998 lifter. Parts have been returned and confirmed to have poor surface finish on the inner diameter of the roller on the failed units. Supplier shipping components not to print. Continuous Product Improvement (CPI) project to change roller pin material to a more wear resistant material.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine, Equipment and accessories

Vehicles listed
CATERPILLAR C7
CATERPILLAR C9

Listing a model year does not mean every vehicle of it is concerned: the document says which.