# Service bulletin A9119912056231\_1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165559
- Published by NHTSA: 2019\-10\-07
- Manufacturer's number: A9119912056231\_1
- Manufacturer's date: 2019\-09\-20
- NHTSA component: EQUIPMENT; ELECTRICAL SYSTEM

## NHTSA's summary

This bulletin contains repair instructions for when the MMI volume is not working but the steering wheel volume control is. May or may not have DTC U11B900 stored.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165559-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165559-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Trouble codes named

U11B9

## Vehicles listed

- 2018 to 2019 AUDI A4 ALLROAD
- 2018 to 2019 AUDI A5
- 2018 to 2019 AUDI Q5
- 2018 to 2019 AUDI Q7

## Recalls for the same vehicles and component

- [2021740](/recalls/tc/2021740.md), 2021-12-09: Electrical
- [21V947000](/recalls/nhtsa/21V947000.md), 2021-12-08: STRUCTURE:BODY; ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
- [19V473000](/recalls/nhtsa/19V473000.md), 2019-06-19: AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [TSB\_2083183\_1](/bulletins/11038118.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides infomraiotn when there are noises from the surround loudspeaker.
- [TSB\_2079214\_4](/bulletins/11038061.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information regarding fault finding and repair information for electric tailgate.
- [TSB\_2068573\_6](/bulletins/11038032.md), 2026-10-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the rear parking sensor sometimes does not work, rear parking sensor loose, rear parking sensor fault message.
- [TSB\_2082977\_1](/bulletins/11036974.md), 2026-09-04, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiton when the airbag warning lamp is active, event memory "B200000 \- Faulty control module, symptom 305".
- [TSB\_2069331\_8](/bulletins/11036910.md), 2026-09-04, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
- [TSB\_2064681\_6](/bulletins/11036905.md), 2026-09-04, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there is an issue with wireless charging/wireless charging is not working.
- [TSB\_2073747\_4](/bulletins/11035810.md), 2026-08-05, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informatoinw hent here are scratches or a coating on the cover of the instrument cluster, or particles inside of the housing.
- [TSB\_2082147\_1](/bulletins/11034711.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiton when there are function issues in vehicles equipped with connectivity box low.
- [TSB\_2069331\_7](/bulletins/11034652.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaitn when there is a warning messsage; "Instrument cluster: fault. Limited warning messages. Please contact workshop"; DTC B200096.
- [TSB\_2064983\_15](/bulletins/11034647.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are pixel faults on the virtual cockpit.

JSON: [/v1/bulletins/10165559](/v1/bulletins/10165559)

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