# Service bulletin Retailer Announm

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10165513
- Published by NHTSA: 2019\-10\-01
- Manufacturer's number: Retailer Announm
- Manufacturer's date: 2019\-09\-03
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

A Special SBR Quality Monitoring Team is currently in the USA monitoring the launch of these much\-anticipated new models. The Team is very interested in EVERYTHING related to these new vehicles. They are looking for specific and detailed information on EVERY condition identified. Naturally, this includes any and all repairs performed. It also includes cases when a customer comments on a function or condition considered to be a normal operational characteristic. This includes any improvement opportunities where some feature or function could be made even better. We are asking you to be our eyes and ears with these new models.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165513-0001.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2019/MC-10165513-9999.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2020 SUBARU LEGACY
- 2020 SUBARU OUTBACK

## Recalls for the same vehicles and component

- [2024546](/recalls/tc/2024546.md), 2024-08-15: Label
- [2019536](/recalls/tc/2019536.md), 2019-10-25: Accessories

## Other bulletins for the same vehicles and component

- [15\-270\-20R](/bulletins/10254003.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed.
- [03\-91\-23R](/bulletins/10253993.md), 2024-05-02, Service bulletin: EQUIPMENT; POWER TRAIN. This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a clicking/cracking\-type sound heard when driving with the steering wheel in the fully locked \(left or right\) position.
- [09\-119\-24](/bulletins/10253930.md), 2024-05-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. This bulletin announces the extended warranty coverage for the Thermo Control valve \(TCV\) used the the models listed. The coverage will be extended to \(15\) fifteen years / 150,000 miles.
- [09\-80\-21R](/bulletins/10253903.md), 2024-05-02, Service bulletin: EQUIPMENT; ENGINE AND ENGINE COOLING. This bulletin announces availability of a new thermo control valve assembly. The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
- [07\-213\-22R](/bulletins/10252553.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
- [7\-213\-22R](/bulletins/10252549.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT. "This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified. This battery has higher capacity and is slightly larger in dimension."
- [12\-321\-21R](/bulletins/10252539.md), 2024-04-03, Service bulletin: EQUIPMENT; STEERING. This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated.
- [SubaruNet Announ](/bulletins/10252534.md), 2024-04-03, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; AIR BAGS; AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION. Subaru of America, Inc. \(Subaru\) has initiated a safety recall for certain 2020\-2022 model year Legacy and Outback vehicles to replace all \(four\) of the Occupant Detection System \(ODS\) sensors on the front passenger seat.
- [15\-257\-19R](/bulletins/10252531.md), 2024-04-03, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD\-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "
- [15\-242\-19R](/bulletins/10252492.md), 2024-04-03, Service bulletin: EQUIPMENT. This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system’s remote access features.

JSON: [/v1/bulletins/10165513](/v1/bulletins/10165513)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20Retailer%20Announm&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10165513&vehicle=Service%20bulletin%20Retailer%20Announm)